Network Services Engineer
vor 1 Monat
Job Overview
NTT DATA is seeking a skilled Network Services Engineer to join our team. As a key member of our managed services team, you will be responsible for providing proactive support to our clients to ensure the smooth operation of their IT infrastructure and systems.
Key Responsibilities
- Monitor client infrastructure and solutions to identify potential issues before they occur
- Investigate and resolve technical incidents and problems in a timely and efficient manner
- Execute approved maintenance activities, including patching and configuration changes
- Follow established handover procedures to ensure service continuity
- Report and escalate incidents as necessary
- Proactively identify opportunities for work optimization and process improvement
Requirements
- Fluent German and English language skills
- Ability to communicate and work across different cultures and social groups
- Ability to plan activities and projects well in advance, taking into account possible changing circumstances
- Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain
About NTT DATA
NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long-term success. Our services include business and technology consulting, data and artificial intelligence, industry solutions, and more.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.
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