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Operations Change Manager

vor 2 Monaten


Munich, Bayern, Deutschland knuspr Vollzeit
About the Role

We are seeking a highly skilled Operations Change Manager to join our team at knuspr. As a key member of our operations team, you will be responsible for driving change and ensuring the successful implementation of projects and programs across the DACH region.

Key Responsibilities
  • Strategic Pipeline Management: Own the strategic pipeline of projects and programs, ensuring successful implementation and coordination with local stakeholders.
  • Project Management Office: Run a project management office to track progress, report on ongoing initiatives, and monitor process changes.
  • Best Practices and Standardization: Drive the adoption of best practices and standardization of processes, and exchange knowledge within the network.
  • Stakeholder Management: Interact and coordinate with multiple stakeholders, including regional and local teams, and present to steering committees to ensure successful execution of programs.
  • Resource Management: Work closely with site staff and local support teams to build and secure support and resources for projects and initiatives.
  • Prioritization and Scope Management: Confidently prioritize programs, resources, and scope while managing stakeholder expectations.
  • Innovation and Metrics: Collect and consolidate innovative ideas from site operations, and own operations metrics, communicating them during daily/weekly review meetings.
  • High-Demand Support: Support operations during periods of high demand.
  • Warehouse Operations Expertise: Strong experience in warehouse operations is required.
  • Change Management and Stakeholder Engagement: Strong stakeholder management and capability to drive change are essential.
  • Complex Project Management: Proven track record of managing successfully projects in complex environments.
  • Lean and Kaizen Experience: Experience with Lean, Kaizen, and 5S is a plus.
  • Language Skills: Fluency in German and English is required.