Support Specialist

{"h1": "Support Specialist for Municipal IT Solutions", "p": "As a Support Specialist for Municipal IT Solutions, you will be part of our team at PROSOZ Herten GmbH, a leading provider of IT solutions for municipalities. We are looking for a motivated and experienced professional to join our team in the field of application support and maintenance.

Your tasks will include providing technical support to our customers, analyzing complex issues, and working closely with our development, quality assurance, and product management teams. You will also be responsible for maintaining our software systems, providing training and support to our customers, and contributing to the development of our team and internal processes.

We offer a dynamic and collaborative work environment, flexible working hours, and a comprehensive benefits package. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Provide technical support to our customers via phone, email, or in-person
* Analyze complex issues and develop solutions
* Work closely with our development, quality assurance, and product management teams
* Maintain our software systems and ensure their smooth operation
* Provide training and support to our customers
* Contribute to the development of our team and internal processes

**Requirements:**

* 3+ years of experience in a similar role
* Strong technical knowledge of software systems and IT infrastructure
* Excellent communication and problem-solving skills
* Ability to work independently and as part of a team
* Fluency in German (written and spoken)

**What We Offer:**

* Competitive salary and benefits package
* Flexible working hours and remote work options
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

**How to Apply:**

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

**Note:**

PROSOZ Herten GmbH is an equal opportunities employer and welcomes applications from diverse candidates.

**Contact:**

[insert contact information]

**Phone:**

[insert phone number]

**Email:**

[insert email address]

**Website:**

[insert website URL]

**Social Media:**

[insert social media handles]

**Address:**

[insert address]

**Date:**

[insert date]

**Job Type:**

Full-time

**Location:**

Herten, Germany

**Language:**

German

**Experience:**

3+ years

**Education:**

Bachelor's degree in Computer Science or related field

**Skills:**

Technical knowledge of software systems and IT infrastructure

Excellent communication and problem-solving skills

Ability to work independently and as part of a team

Fluency in German (written and spoken)

**Work Environment:**

Dynamic and collaborative work environment

Flexible working hours and remote work options

Opportunities for professional growth and development

**Benefits:**

Competitive salary and benefits package

Flexible working hours and remote work options

Opportunities for professional growth and development

**Application Instructions:**

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

**Note:**

PROSOZ Herten GmbH is an equal opportunities employer and welcomes applications from diverse candidates.

**Contact:**

[insert contact information]

**Phone:**

[insert phone number]

**Email:**

[insert email address]

**Website:**

[insert website URL]

**Social Media:**

[insert social media handles]

**Address:**

[insert address]

**Date:**

[insert date]

**Job Type:**

Full-time

**Location:**

Herten, Germany

**Language:**

German

**Experience:**

3+ years

**Education:**

Bachelor's degree in Computer Science or related field

**Skills:**

Technical knowledge of software systems and IT infrastructure

Excellent communication and problem-solving skills

Ability to work independently and as part of a team

Fluency in German (written and spoken)

**Work Environment:**

Dynamic and collaborative work environment

Flexible working hours and remote work options

Opportunities for professional growth and development

**Benefits:**

Competitive salary and benefits package

Flexible working hours and remote work options

Opportunities for professional growth and development

---