European IT Service and Support Director

vor 2 Wochen

Rostock, Mecklenburg-Vorpommern, Deutschland Paychex Deutschland GmbH Vollzeit
European IT Service and Support Leadership Opportunity

We are seeking an experienced IT service and support leader to head up the design and implementation of a cross-European service and support organization.

This is a unique opportunity to leverage your expertise and drive process and tool standardization across locations in close collaboration with our security and compliance area.

You will be responsible for establishing and leading a cross-European team, preparing for on-boarding new colleagues/teams, and driving technological development in the tools and services we offer our users.

Key Responsibilities
  • Establish and lead a cross-European team and prepare for on-boarding new colleagues/teams
  • Drive process and tool standardization across locations in close collaboration with our security and compliance area
  • Standardize the services we provide to our users, laptops, phone, AV etc.
  • Drive technological development in the tools and services we offer our users
Requirements
  • Extensive managerial experience within the area of IT service and support
  • Strong process experience, both in service support processes (ITIL) as well as IAM/IGA
  • Experience in managing teams and individuals across borders
  • Proven track record in implementing common support processes and the underlying tool support
  • Proficiency in English and German, both spoken and written
  • Excellent communication skills for interacting with colleagues
  • An entrepreneurial spirit that can set the direction to ensure we have the right people, processes and tools in place
  • A mobile colleague who is willing to spend a good portion of his/her time travelling between offices and connecting with people
  • Someone who is willing to leverage their experience from a larger enterprise to help us scale our services as the company grows
We Offer
  • Security of a large employer with more than 13,000 colleagues worldwide and a unique success story
  • A solid international company headquartered in the United States, with offices in Hamburg, Berlin, Dresden, Rostock and the European headquarter in Allerød Denmark.
  • A friendly and competent team with flat hierarchies and teamwork in a good working atmosphere
  • Core time with flexitime and working time account
  • A focus on continual training and education, also utilizing external partners
  • Attractive salary with an annual salary adjustment and bonus scheme
Contact Information

Please submit your application in English as one PDF and include a CV also in English. Relevant certificates and any additional documents that support your suitability for this position can be in German.

We look forward to receiving your application.

  • European IT Service Manager

    vor 1 Woche

    Rostock, Mecklenburg-Vorpommern, Deutschland Paychex Deutschland GmbH Vollzeit

    About the RoleWe are seeking an experienced IT professional to lead our European service support organization. As the Head of IT Service and Support, you will be responsible for designing and building a cross-European service support organization that meets the needs of our growing business.The ideal candidate will have extensive managerial experience in IT...

  • European IT Service Manager

    vor 1 Woche

    Rostock, Mecklenburg-Vorpommern, Deutschland Paychex Deutschland GmbH Vollzeit

    About the RoleWe are seeking an experienced IT professional to lead our European service support organization. As the Head of IT Service and Support, you will be responsible for designing and building a cross-European service support organization that meets the needs of our growing business.The ideal candidate will have extensive managerial experience in IT...

  • IT Support Specialist

    vor 2 Wochen

    Rostock, Mecklenburg-Vorpommern, Deutschland EU|FH – Hochschule für Gesundheit | Soziales | Pädagogik Vollzeit

    Job DescriptionWe are seeking a highly skilled and experienced IT Support Specialist to join our team at EU|FH – Hochschule für Gesundheit | Soziales | Pädagogik. As an IT Support Specialist, you will be responsible for providing technical support to our staff and students, troubleshooting and resolving IT-related issues, and ensuring the smooth...

  • IT Support Specialist

    vor 2 Wochen

    Rostock, Mecklenburg-Vorpommern, Deutschland EU|FH – Hochschule für Gesundheit | Soziales | Pädagogik Vollzeit

    Job DescriptionWe are seeking a highly skilled and experienced IT Support Specialist to join our team at EU|FH – Hochschule für Gesundheit | Soziales | Pädagogik. As an IT Support Specialist, you will be responsible for providing technical support to our staff and students, troubleshooting and resolving IT-related issues, and ensuring the smooth...

  • IT Support Specialist

    vor 4 Wochen

    Rostock, Mecklenburg-Vorpommern, Deutschland GULP – experts united Vollzeit

    Unlock Your Potential as a 2nd Level SupporterAre you passionate about application support and eager to bring your expertise to a dynamic team? We're seeking a skilled 2nd Level Supporter to join our client in Rostock, Germany. As a key member of our IT team, you'll play a vital role in delivering exceptional support services to our customers.What We OfferA...

  • IT Support Specialist

    vor 4 Wochen

    Rostock, Mecklenburg-Vorpommern, Deutschland GULP – experts united Vollzeit

    Unlock Your Potential as a 2nd Level SupporterAre you passionate about application support and eager to bring your expertise to a dynamic team? We're seeking a skilled 2nd Level Supporter to join our client in Rostock, Germany. As a key member of our IT team, you'll play a vital role in delivering exceptional support services to our customers.What We OfferA...

  • IT Support Specialist

    Vor 6 Tagen

    Rostock, Mecklenburg-Vorpommern, Deutschland GULP – experts united Vollzeit

    Unlock Your Potential as a 2nd Level SupporterAre you passionate about application support and eager to bring your expertise to a dynamic team? We're seeking a skilled 2nd Level Supporter to join our client in Rostock, Germany. As a key member of our IT team, you'll play a vital role in delivering exceptional technical support and driving business...

  • IT Support Specialist

    Vor 6 Tagen

    Rostock, Mecklenburg-Vorpommern, Deutschland GULP – experts united Vollzeit

    Unlock Your Potential as a 2nd Level SupporterAre you passionate about application support and eager to bring your expertise to a dynamic team? We're seeking a skilled 2nd Level Supporter to join our client in Rostock, Germany. As a key member of our IT team, you'll play a vital role in delivering exceptional technical support and driving business...

  • IT Support Specialist

    vor 4 Wochen

    Rostock, Mecklenburg-Vorpommern, Deutschland GULP – experts united Vollzeit

    Unlock Your Potential as a 2nd Level SupporterAre you passionate about application support and eager to bring your expertise to a dynamic team? We're seeking a skilled 2nd Level Supporter to join our client in Rostock, Germany. As a key member of our IT team, you'll play a vital role in delivering exceptional technical support and driving business...

  • IT Support Specialist

    vor 4 Wochen

    Rostock, Mecklenburg-Vorpommern, Deutschland GULP – experts united Vollzeit

    Unlock Your Potential as a 2nd Level SupporterAre you passionate about application support and eager to bring your expertise to a dynamic team? We're seeking a skilled 2nd Level Supporter to join our client in Rostock, Germany. As a key member of our IT team, you'll play a vital role in delivering exceptional technical support and driving business...

  • Medical Director for Intensive Care and Anesthesiology

    vor 1 Monat

    Rostock, Mecklenburg-Vorpommern, Deutschland EMC Adam GmbH Vollzeit

    We are seeking a highly skilled and experienced Medical Director for Intensive Care and Anesthesiology to join our team at EMC Adam GmbH. As a leading medical consulting firm, we provide expert advice and support to medical professionals and institutions.About the PositionLead a team of medical professionals in the intensive care and anesthesiology...

  • Medical Director for Intensive Care and Anesthesiology

    vor 1 Monat

    Rostock, Mecklenburg-Vorpommern, Deutschland EMC Adam GmbH Vollzeit

    We are seeking a highly skilled and experienced Medical Director for Intensive Care and Anesthesiology to join our team at EMC Adam GmbH. As a leading medical consulting firm, we provide expert advice and support to medical professionals and institutions.About the PositionLead a team of medical professionals in the intensive care and anesthesiology...

  • IT Support Specialist

    vor 2 Wochen

    Rostock, Mecklenburg-Vorpommern, Deutschland GULP – experts united Vollzeit

    Unlock Your Potential as a 2nd Level SupporterAre you passionate about application support and eager to bring your expertise to a dynamic team? We're seeking a skilled 2nd Level Supporter to join our client in Rostock, Germany. As a key member of our IT team, you'll play a vital role in delivering exceptional technical support and driving business...

  • IT Support Specialist

    vor 2 Wochen

    Rostock, Mecklenburg-Vorpommern, Deutschland GULP – experts united Vollzeit

    Unlock Your Potential as a 2nd Level SupporterAre you passionate about application support and eager to bring your expertise to a dynamic team? We're seeking a skilled 2nd Level Supporter to join our client in Rostock, Germany. As a key member of our IT team, you'll play a vital role in delivering exceptional technical support and driving business...

  • IT Support Specialist

    Vor 4 Tagen

    Rostock, Mecklenburg-Vorpommern, Deutschland GULP – experts united Vollzeit

    Are you passionate about application support and technical operations? We're looking for a skilled IT Support Specialist to join our team at GULP – experts united in Rostock. As a 2nd level supporter, you will play a crucial role in providing technical and functional support for our IT solutions, including update planning and implementation.What our...

  • Service and Support Staff in a Café Setting

    vor 1 Monat

    Rostock, Mecklenburg-Vorpommern, Deutschland DRK Kreisverband Rostock Vollzeit

    DRK Kreisverband Rostock is seeking a dedicated Service and Cleaning Staff member to contribute to our café operations.Your Responsibilities:Provide excellent customer service by managing guest orders and processing payments at our café.Operate the cash register efficiently and ensure accurate handling of daily income.Train and support individuals with...

  • Service and Support Staff in a Café Setting

    vor 2 Monaten

    Rostock, Mecklenburg-Vorpommern, Deutschland DRK Kreisverband Rostock Vollzeit

    DRK Kreisverband Rostock is seeking a dedicated Service and Cleaning Staff member to contribute to our café operations.Your Responsibilities:Provide excellent customer service by managing guest orders and processing payments at our café.Operate the cash register efficiently and ensure accurate handling of daily income.Train and support individuals with...

  • Medical Director for Intensive Care and Anesthesiology

    vor 1 Monat

    Rostock, Mecklenburg-Vorpommern, Deutschland EMC Adam GmbH Vollzeit

    About Our ClientOur client is a leading innovative clinic in the Rostock region, offering a wide range of medical services to patients.Job SummaryWe are seeking a highly skilled and experienced Medical Director for Intensive Care and Anesthesiology to join our team at EMC Adam GmbH.About the RoleProvide high-quality medical care to patients in the intensive...

  • Medical Director for Intensive Care and Anesthesiology

    vor 1 Monat

    Rostock, Mecklenburg-Vorpommern, Deutschland EMC Adam GmbH Vollzeit

    About Our ClientOur client is a leading innovative clinic in the Rostock region, offering a wide range of medical services to patients.Job SummaryWe are seeking a highly skilled and experienced Medical Director for Intensive Care and Anesthesiology to join our team at EMC Adam GmbH.About the RoleProvide high-quality medical care to patients in the intensive...

  • IT-Administrator (m/w/d) im Bereich Service & Support

    vor 3 Wochen

    Rostock, Mecklenburg-Vorpommern, Deutschland Klinikum Südstadt Rostock Vollzeit

    IT-Administrator (m/w/d) im Bereich Service & SupportWir suchen einen erfahrenen IT-Administrator (m/w/d) für unseren Bereich Service & Support im Klinikum Südstadt Rostock. Als Teil unseres Teams werden Sie verantwortlich sein für die Wartung und den Betrieb unserer IT-Infrastruktur.Verantwortlichkeiten:Wartung und Betrieb von Servern, Netzwerken und...