Head of Client Services Director

vor 4 Wochen

Frankfurt am Main, Hessen, Deutschland MRM Vollzeit

Lead Client Services in Germany

MRM Germany

Frankfurt or Berlin

MRM is seeking a seasoned Client Services leader to spearhead our team in Germany. As a key member of our leadership team, you'll be responsible for developing and executing strategies to drive client satisfaction and growth.

The Role:

We're looking for a highly experienced Client Services professional who can inspire and motivate our team to deliver exceptional results. The ideal candidate will have a proven track record of:

  • Managing complex client relationships and driving business growth.
  • Developing and executing strategic plans to meet client needs and exceed expectations.
  • Leading and mentoring high-performing teams to achieve exceptional results.
  • Identifying and capitalizing on new business opportunities.
  • Collaborating with cross-functional teams to deliver integrated marketing solutions.

Requirements:

We're looking for a Client Services leader who can demonstrate:

  • Previous experience in a similar role, with a strong track record of client satisfaction and growth.
  • A deep understanding of our core specialisms, including Business & Digital Transformation, CX, CRM, Content, and Social Media.
  • Proficiency in both German and English.
  • Exceptional communication and leadership skills.

About MRM:

MRM is a global, award-winning integrated marketing agency with 40+ offices worldwide. We're passionate about creating meaningful connections between brands and their customers. Our philosophy is built on collaboration, creativity, and data-driven insights. We believe in delivering seamless, connected experiences that drive profitable relationships.

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