Technical Specialist
Vor 2 Tagen
We are seeking a highly skilled Technical Specialist to join our team at Emerson in Berlin, Germany.
This role will involve providing technical advice and support to our sales and Field Services teams, both nationally and internationally. You will have the opportunity to travel to customer sites to provide direct input and help them make the best use of our solutions.
As a Technical Specialist, you will be responsible for:
- Performing application analysis on the basis of measurement data, customer descriptions, or service reports.
- Identifying and resolving faults with the help of existing tools and empirical values, including technical testing and assessing application-related risks.
- Collaborating with R&D in the development of new solutions for customer needs.
- Preparing and conducting training courses for customers, sales partners, internal and external sales staff, and local sales units in German and English.
- Carrying out on-site measurements and fix-it assignments.
To be successful in this role, you will need:
- A completed technical or university degree in the field of electrical or process engineering.
- Sound professional experience in technical support.
- Very good knowledge of industrial measurement technology and of analyzing measurements and diagnostic values.
- Independent, detailed, and goal-oriented working combined with strong communication and teamwork skills.
- Proficiency in English.
- Willingness to travel globally to Emerson and customer sites (up to % of the time in peak periods).
Preferred qualifications that set you apart include:
- Proficiency in German.
- Previous experience working in a matrix organization.
We offer a competitive benefits package, comprehensive medical care, and equitable opportunities for growth and development. Our flexible work-from-home policy allows you to personalize your work-life mix. Join our global volunteer employee resource groups to connect with peers who share your interests and promote diversity and inclusion.
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