Technology Systems and Processes Lead

vor 2 Monaten


Plattling, Bayern, Deutschland CSA Group Vollzeit

About the Role:

This is an exciting opportunity to join the CSA Group team as a Quality Systems and Processes Specialist. As a key member of our Quality Management team, you will play a critical role in leading and supporting the development, management, and improvement of our technology systems and processes related to our Quality Management System (QMS).

Key Responsibilities:

  • Lead the development and improvement of technology systems related to the QMS, including document control systems, audit management systems, quality databases, intranet pages, and non-conformance and corrective actions systems.
  • Work closely with the Manager, Quality Systems and Processes to understand requirements, develop or redevelop processes, and implement systems to achieve these processes.
  • Lead all or a portion of the defined change, particularly changes to technology systems.
  • Collaborate with peers within the Quality Management team to understand quality systems-related metrics and data.
  • Work with colleagues in other functions (Operations, Technical Management) to understand metrics and data required to demonstrate strong quality risk controls.

Requirements:

  • 2-year post-secondary education in a field relevant to CSA Group's core business.
  • Minimum 4 years of experience in data analytics, systems, and process design and improvement.
  • Experience with management systems, particularly ISO Management System Standards and conformity assessment standards (e.g., ISO 17000 series standards), is an asset.

Skills and Qualifications:

  • Strong project management skills and ability to manage multiple tasks. Project management experience and certification is an asset.
  • Excellent written and verbal communication skills and ability to communicate abstract topics to a wide range of audiences.
  • Expert working knowledge of data analytics and presentations.
  • Ability to work independently and in a group setting.
  • High proficiency in Microsoft Office 365 applications, SharePoint, Power Platform, and project management, scheduling, and planning software (e.g., Smartsheet).
  • Experience with Intelex is considered an asset.

About CSA Group:

CSA Group is a leading global provider of standards development, testing, and certification services. Our mission is to improve public safety and health by developing and implementing standards and testing and certification services that meet the needs of our customers and stakeholders. We are committed to delivering high-quality services that meet the needs of our customers and stakeholders.



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