Mainframe Technical Specialist

vor 2 Wochen


Aachen, Nordrhein-Westfalen, Deutschland Generali Vollzeit
Job Title: Technical Service Consultant

At Generali, we are seeking a highly skilled Technical Service Consultant to join our team in Mainframe Outsourcing Management. As a Technical Service Consultant, you will be responsible for providing technical expertise and support to our customers in the Mainframe business.

Key Responsibilities:
  • Support GOSP customers in their daily Mainframe business and projects
  • Control and manage services delivered by the service provider company
  • Consult and support GOSP customers in monitoring, analyzing, and optimizing their Mainframe services together with the service provider
  • Support GOSP management related to any Mainframe topics
  • Support risk security, auditing, and certification processes within GOSP related to Mainframe items (like ISAE- and ISO-audits) together with the service provider
Requirements:
  • Successful completion of an IT degree course and long-term work experience
  • Convincing confidence, strong communication- and presentation skills
  • High level of engagement
  • Deep understanding of services and extremely customer-oriented
  • Solution-oriented and characterized by willingness to cooperate, capacity for teamwork, and conflict ability
  • Knowledge of IT Service Management frameworks (e.g. ITIL)
  • Deep knowledge of the Mainframe technology (computing, Storage, Automation, and MW/DB), z/OS, and subsystems
  • Think and act like an entrepreneur
  • Preferably very good knowledge about the Generali Mainframe environment
  • Fluent in written and spoken German and English
What We Offer:
  • Work-Life-Management
  • Development
  • Gesundheit und Fitness
  • Community
  • Gehalt
  • Rabatte

We are looking forward to your application.



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