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Customer Service Representative
vor 2 Monaten
McMakler GmbH is a leading real estate company in Germany, offering a comprehensive range of services to clients. As a Customer Service Representative, you will play a crucial role in providing exceptional customer experiences and ensuring seamless transactions.
Key Responsibilities:
- Customer Interaction: Handle customer inquiries, resolve issues, and provide information on our services.
- Transaction Support: Assist clients with property viewings, scheduling, and other transaction-related tasks.
- Communication: Maintain open and transparent communication with clients, colleagues, and other stakeholders.
- Problem-Solving: Analyze and resolve customer complaints in a timely and professional manner.
- Team Collaboration: Work closely with the sales and marketing teams to ensure a cohesive customer experience.
Requirements:
- Language Skills: Excellent communication skills in German, both written and verbal.
- Social Competence: Ability to remain calm and composed in high-pressure situations.
- Digital Affinity: Proficient in using PC, Windows, and the internet.
- Experience: Previous customer-facing role experience is highly desirable.
What We Offer:
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for professional growth and development within the company.
- Collaborative Environment: A dynamic and collaborative work environment.
