Sales Operations Manager
vor 3 Wochen
The Sales Operations Manager will play a crucial role in supporting the country lead with all aspects of product installation and maintenance in Germany and Austria as we continue to expand our business.
The successful candidate will build and maintain strong relationships with internal and external partners, including service providers, host partners, technology and product management, and the local business development team.
The individual must be both analytical and creative, seeking out ways to improve products, processes, and tools, and executing on those ideas.
Strong interpersonal skills are also important as the position will have frequent interaction with leadership at Amazon and partner companies.
We are looking for a highly motivated and organized individual who can manage multiple priorities and drive continuous improvement projects in installation and maintenance processes, as well as cost reduction.
The Sales Operations Manager will be responsible for monitoring performance of service providers, identifying opportunities to improve customer experience and performance, and participating in strategic projects, including new product and feature launches, process improvements, and geographic expansion.
We are open to hiring candidates to work out of one of the following locations:
Muenchen, BY, DEU | Muenchen, DEU | Munich, BY, DEU | Munich, DEU
Requirements- A degree related to engineering or similar as the position requires technical knowledge
- Relevant experience assessing risks and taking decisions based on assessment
- Relevant experience analyzing data
- Tech-literate, with ability to learn new systems quickly
- Relevant experience managing multiple priorities
- Full professional proficiency in written and verbal English and German
- Experience in program or operations management, working with hardware and software products
- Demonstrable experience managing cross-functional and regional programs influencing different stakeholders' groups
- Experience measuring/optimizing performance
- Experience managing third-party resources on a national scale
- Knowledge of SQL, advanced Microsoft Excel
- Six Sigma or Lean certification
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