Student Assistant in Vendor Support
vor 3 Wochen
Elevate your experience in online marketplaces.
As a Working Student (m/f/d) within our Vendor Support division, you will engage with a vibrant and
diverse team dedicated to assisting our vendors.
Key Responsibilities:
- Assist vendors with post-sales inquiries for those active on our platform.
Continuously enhance and document our operational processes while gaining knowledge.
- Monitor the delivery efficiency of vendors currently operating in our marketplace.
- Act as the initial contact for vendor service escalations that may arise from our
Customer Service team.
You should possess:
Enrollment in a university program. Availability to commit approximately 16-20 hours weekly. Preferably, some prior work experience, even in different environments. A methodical and organized approach to tasks; dependable and diligent. Proficiency in Microsoft Office, particularly Excel. Excellent communication abilities. Fluent/native proficiency in German and English; French is a plus.Additional European languages are advantageous.
We offer:
Practical experience in the dynamic field of vendor support. A collaborative and encouraging work atmosphere. Opportunities for both personal and professional development. Interaction with cross-functional teams and industry professionals. Flexible working hours to suit your academic schedule.About METRO Markets GmbH
We are shaping the future of B2B commerce by providing a platform for business relationships. Our marketplace empowers millions of entrepreneurs globally to concentrate on their core strengths – delivering exceptional value to their customers.-
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