Manager of Digital Business Operations

vor 4 Wochen


Tübingen, Baden-Württemberg, Deutschland Erbe Elektromedizin GmbH Vollzeit
Position Overview

At Erbe Elektromedizin GmbH, we are committed to advancing medical innovation while upholding core values such as integrity, respect, and transparency. We are currently seeking a Digital Operations Manager (m/f/d) to join our Service department.

Key Responsibilities
  • Provide support and guidance to regional Sales and Service Units in enhancing operational capabilities for our Digital Products portfolio.
  • Oversee the management, maintenance, and support of Digital Products throughout their commissioning and operational phases.
  • Design and implement a comprehensive digital operations strategy, determining the appropriate distribution of capabilities between regional hubs and central headquarters.
  • Develop innovative digital service solutions and coordinate requirements with relevant stakeholders.
  • Ensure the functionality of critical infrastructure, including on-premise servers, cloud environments, and authentication systems, while actively driving process enhancements.
  • Establish and manage uniform service quality standards across various regions.
  • Prepare and present data, reports, and visualizations related to Digital Products.
  • Facilitate knowledge transfer, sharing best practices and addressing recurring challenges within the business.
Qualifications
  • A university degree in Computer Science, Business Informatics, or a related field.
  • Extensive experience in planning, managing, and executing IT projects, preferably within the medical technology sector.
  • Familiarity with CRM, PLM, and ERP systems and their frameworks is advantageous.
  • A systematic and analytical mindset, complemented by a structured and solution-focused work approach.
  • Exceptional communication skills, a strong sense of accountability, and a high level of service orientation.
  • Willingness to travel internationally, particularly within Europe, NAM, and APAC, with experience in a global context.
  • Fluency in English is required; proficiency in German is a plus.
What We Offer
  • Ergonomic workstations equipped with the latest technology.
  • A diverse selection of regional dining options, including breakfast, lunch, and complimentary beverages.
  • A supportive work-life balance, with resources available for vacation care and guidance for various life situations.
  • Competitive monthly salary with additional benefits, including holiday bonuses and vacation pay.
  • Flexible working hours and the possibility of hybrid work arrangements.
  • Access to a wide range of internal and external training programs, along with support for ongoing education and professional development.
  • A position within a family-owned company operating in a stable industry.


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