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Digital Operations Specialist

vor 3 Monaten


Tübingen, Baden-Württemberg, Deutschland Erbe Elektromedizin GmbH Vollzeit
Position Overview

As a family-owned enterprise, we are dedicated to the innovation, production, and global distribution of advanced surgical technologies. Our commitment to progressive corporate governance fosters medical advancements while upholding values such as trust, respect, and transparency, which are fundamental to our success.

We are currently seeking a

Digital Operations Specialist (m/f/d)

to join our Service department.

Key Responsibilities
  • Provide support and guidance to our regional Sales and Service Units in enhancing operational capabilities for our Digital Products portfolio.
  • Oversee, maintain, and assist with the Digital Products during their commissioning and operational phases.
  • Design and execute a digital operations strategy, determining which capabilities should be regionalized and which should remain centralized at headquarters.
  • Develop innovative digital service solutions and coordinate requirements with relevant stakeholders.
  • Ensure the functionality of critical infrastructure (including on-premise servers, cloud environments, and authentication systems) in the realm of digital operations, while actively pursuing process enhancements.
  • Establish and manage consistent service quality standards across various regions.
  • Generate and prepare data, reports, summaries, and visual representations for Digital Products.
  • Facilitate knowledge transfer (including best practices and recurring challenges) among regions with varying levels of organizational maturity concerning the Digital Products sector.
Qualifications
  • A university degree in computer science, business informatics, or a related field.
  • Proven experience in planning, managing, and executing IT projects, preferably within the digital products sector of a medical technology firm.
  • Familiarity with CRM, PLM, and ERP systems and their frameworks is advantageous.
  • A systematic and analytical mindset, complemented by a structured and solution-focused work approach.
  • Exceptional communication skills, a strong sense of accountability, and a high level of service orientation.
  • Willingness to travel internationally (particularly within Europe, NAM, and APAC) and experience in a global environment.
  • Fluency in English is required; proficiency in German is a plus.
Benefits
  • Ergonomic workstations equipped with the latest technology.
  • A diverse selection of regional dining options offering breakfast, lunch, and complimentary beverages (water, coffee).
  • Support for a healthy work-life balance, including assistance with vacation care and external counseling for various life situations.
  • Competitive monthly salary with additional benefits (such as holiday bonuses and vacation pay) aligned with and beyond collective agreements.
  • Flexible working hours with the possibility of hybrid work arrangements.
  • A wide array of internal and external training opportunities, along with support for further education and professional development.
  • A position within a family-run company operating in a stable industry.
Interested in Learning More?

If you are intrigued by this opportunity, we welcome your application and look forward to discussing your salary expectations and potential start date. Please submit your application through our career portal.