Automotive Service Representative

vor 1 Woche


Hamburg, Hamburg, Deutschland Dello GmbH Vollzeit

About Dello GmbH

Dello GmbH is a leading provider of automotive services, offering a wide range of solutions to meet the needs of our customers. As a Serviceberater (all genders) at Dello GmbH, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities

  • Provide qualified and specialized customer service to meet the needs of our customers, including sales and after-sales support.
  • Identify and capitalize on sales opportunities to increase revenue and customer satisfaction.
  • Manage and maintain accurate records of customer interactions, including sales, service, and warranty information.
  • Collaborate with internal teams to ensure seamless customer experiences and resolve any issues that may arise.
  • Stay up-to-date with industry trends, products, and services to provide expert advice and recommendations to customers.

Requirements

  • A successful completion of a technical education with relevant manufacturer training.
  • Previous experience in an automotive dealership, particularly in the aftersales department.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.

What We Offer

  • A secure and long-term employment opportunity in a growing company.
  • A family-friendly work environment with a strong focus on employee well-being.
  • A well-developed network of dealerships and service centers.
  • Opportunities for professional development and growth within the company.


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