Aktuelle Jobs im Zusammenhang mit Strategic Customer Advocate - Munich, Bayern - Palo Alto Networks
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Strategic Planning Intern
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Strategic Planning Intern
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Strategic Planning Intern
vor 2 Monaten
Munich, Bayern, Deutschland Avantgarde VollzeitUnlock Your Potential as a Strategic Planning Intern at AvantgardeAre you passionate about innovation and strategy? Do you want to be part of a dynamic team that shapes the future of the Experience Economy? We're looking for a talented Strategic Planning Intern to join our Avantgarde team in Munich.Your Key Responsibilities:Support our project team in...
Strategic Customer Advocate
vor 2 Monaten
About the Role
We are seeking a highly skilled and experienced Senior Account Customer Success Manager to join our team at Palo Alto Networks. As a key member of our Global Customer Service team, you will be responsible for delivering exceptional customer experiences and driving business growth for our largest and most strategic customers in the EMEA region.
Key Responsibilities
- Manage high-touch, high-visibility post-sales engagements with key customers, driving adoption and consumption of Palo Alto Networks' products and services.
- Develop and execute customized success plans to meet customer security priorities and drive business value.
- Partner with sales teams to identify expansion opportunities and ensure renewals, while working closely with post-sales teams to deliver exceptional customer experiences.
- Collaborate with cross-functional teams, including engineering and professional services, to ensure seamless customer delivery and support.
- Provide expert guidance and support to customers throughout their journey, focusing on value realization and managing customer escalations.
Requirements
- 8+ years of professional experience in a customer-facing role, managing high-touch, high-visibility post-sales engagements.
- Specialization in software product and service delivery to strategic customers, with expertise in cloud security, DevSecOps, network security, or security operations.
- Proven results working as a trusted advisor to drive business value for customers, including interacting with C-suite teams at various levels of technical and non-technical depth.
- Expertise in customer guidance throughout their journey, focusing on value realization and managing customer escalations.
- Fluent German speaking skills alongside English is required for this role.
About Us
Palo Alto Networks is a trailblazer in the cybersecurity industry, committed to providing innovative solutions to protect our digital way of life. We celebrate diversity in our workplace and are an equal opportunity employer. We are committed to providing reasonable accommodations for all qualified individuals with a disability.
