Customer Service Representative
Vor 6 Tagen
We are seeking a highly motivated and customer-focused individual to join our team as a Quereinsteiger Call Agent Inbound in Berlin. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities- Answer incoming calls and respond to customer inquiries in a friendly and professional manner.
- Provide solutions to customer problems and concerns, ensuring a high level of customer satisfaction.
- Document all interactions with customers in our database, ensuring accurate and up-to-date records.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Ability to learn and adapt quickly to new situations and challenges.
- Basic computer skills and proficiency in using software applications.
- Fluent German language skills, both written and spoken.
- A competitive salary and benefits package.
- A comprehensive training and development program, designed to help you succeed in your role.
- The opportunity to work in a dynamic and supportive team environment.
- A chance to develop your skills and knowledge, and take on new challenges.
DG timework GmbH is a leading provider of customer service solutions, with over 16 years of experience in the industry. We pride ourselves on our commitment to excellence, and our ability to deliver high-quality services to our clients.
We are a team of dedicated professionals, passionate about delivering exceptional customer experiences. If you share our values and are looking for a new challenge, we would love to hear from you.
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