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Quality Assurance Team Member

vor 3 Monaten


Eschborn, Hessen, Deutschland GLOVIS Europe GmbH Vollzeit
Your Mission

As a Quality and Claims Team Member at GLOVIS Europe GmbH, you will be integral to our operations. Your key responsibilities will encompass:

  • Developing quality protocols: Establish and maintain quality procedures, standards, and specifications.
  • Customer requirement analysis: Review and implement processes to align with customer expectations.
  • Standardizing operations: Ensure uniformity in manufacturing and quality processes.
  • Documentation management: Set up and maintain comprehensive records of processes.
  • Damage case management: Oversee incidents related to vehicle transportation, including damages from accidents and environmental factors.
  • Case analysis: Evaluate cases based on provided documentation and facts.
  • Liability determination: Identify responsible parties and assess damage and compensation amounts.
  • Stakeholder communication: Engage with business partners, customers, and logistics service providers.
  • Process improvement: Analyze existing processes and propose enhancements.
  • Invoice management: Create, verify, and process incoming and outgoing invoices.
  • Reporting: Generate reports, statistics, KPI files, and flow charts.
  • Performance evaluation: Assess service performance of business partners based on KPIs.
  • Quality enhancement initiatives: Seek innovative ideas for improving logistics process quality.
Your Profile

To thrive in this position, you should have the following qualifications:

  • Completed vocational training or a degree in logistics or a related field.
  • Experience in damage and quality management within the finished vehicle sector.
  • Knowledge of commercial and transport law, as well as relevant regulations.
  • Proficiency in English, both written and spoken; additional languages are advantageous.
  • Advanced skills in MS Office applications.
  • Strong negotiation and persuasion abilities.
  • Analytical thinking capabilities.
  • Interest in international logistics services and the automotive industry.
  • Team-oriented with excellent collaboration skills.
Why GLOVIS?

At GLOVIS, we believe in unlocking your potential and offer a range of benefits:

  • Work-Life Balance: Enjoy flexible working hours and a hybrid work model.
  • Generous Leave: Benefit from an annual leave allowance of 30 days.
  • Accessibility: Convenient location with support for public transportation.
  • Health Programs: Access complimentary fitness studio memberships.
  • Meal Provisions: Daily breakfast and lunch provided at the office.
  • Lunch Vouchers: Monthly vouchers for meals.
  • Language Support: After the probation period, receive subsidies for language courses (German, English, or Korean).

We look forward to your application, including your CV and cover letter detailing your earliest start date and salary expectations.

About GLOVIS

GLOVIS Europe GmbH is the European arm of the South Korean Hyundai GLOVIS group, specializing in supply chain management with a focus on automotive logistics. Since our establishment over 15 years ago, we have positioned ourselves as a leader in the logistics of finished vehicles, emphasizing sustainable growth and excellence in service delivery.