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Operations Coordinator, Cell and Gene Therapies Specialist

vor 2 Monaten


Kelsterbach, Hessen, Deutschland Marken Vollzeit

Job Summary:

We are seeking a highly skilled and detail-oriented Operations Coordinator to join our Cell and Gene Therapies team at Marken. As a key member of our operations team, you will play a critical role in supporting the movement of cell and gene shipments through our network and that of our parent company, UPS.

Main Responsibilities:

  • Provide operational support for the movement of cell and gene shipments, including coordinating with Control Tower Coordinators and liaising with logistics service providers.
  • Utilize technology to monitor, manage, and control shipments, ensuring timely and secure delivery.
  • Collaborate with internal teams and external partners to arrange and coordinate shipment solutions, including preparation and placement of packaging and equipment.
  • Coordinate and dispatch drivers for collections and deliveries, ensuring timely and compliant execution.
  • Work with the regulatory team to ensure trade compliance for all import and export shipments.
  • Book shipments with airlines and integrators to ensure best routing solutions for cell and gene shipments.
  • Ensure proper handling and storage of cell and gene shipments with airlines and ground handling facilities.
  • Label and prepare shipments for export, ensuring timely dispatch and compliance with regulations.
  • Monitor and report on shipment performance, identifying areas for improvement and implementing process enhancements.
  • Escalate any issues or delays to the Cell and Gene Management Team.

Requirements:

  • PC/system literacy and proficiency in Excel and Word.
  • Strong communication and interpersonal skills, with the ability to adapt to changing priorities and deadlines.
  • Attention to detail and ability to think critically and solve problems.
  • Experience in the courier or freight industry, with a focus on temperature-controlled shipping and security protocols.
  • Previous experience in exports, imports, and transport within an office environment.
  • Previous experience in pharmaceutical logistics and cell and gene therapy operations.

About Marken:

Marken is a wholly owned subsidiary of UPS and a critical part of UPS Healthcare. We offer a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide, supporting cell and gene therapy logistics services from clinical to commercial.