Aktuelle Jobs im Zusammenhang mit Service Team Leader - Karlsruhe, Baden-Württemberg - LBBW
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Team Lead Customer Service
Vor 4 Tagen
Karlsruhe, Baden-Württemberg, Deutschland Techem VollzeitJob Title: Team Lead Customer ServiceAbout the Role:We are seeking a highly motivated and experienced Team Lead Customer Service to join our team at Techem. As a Team Lead Customer Service, you will be responsible for leading a team of customer service representatives and ensuring that they provide excellent service to our customers.Key Responsibilities:Lead...
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Team Lead Customer Service
vor 2 Wochen
Karlsruhe, Baden-Württemberg, Deutschland Techem VollzeitJob Description:Key Responsibilities:Lead and manage a team of up to 20 customer service representatives, focusing on key performance indicators and goals.Develop and implement strategies to improve customer satisfaction and loyalty.Collaborate with the training and support teams to ensure continuous development of the team.Ensure efficient and effective...
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Team Lead Customer Service
vor 2 Wochen
Karlsruhe, Baden-Württemberg, Deutschland Techem VollzeitJob Description:Key Responsibilities:Lead and manage a team of up to 20 customer service representatives, focusing on key performance indicators and goals.Develop and implement strategies to improve customer satisfaction and loyalty.Collaborate with the training and support teams to ensure continuous development of the team.Ensure efficient and effective...
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Team Lead Customer Service
vor 3 Wochen
Karlsruhe, Baden-Württemberg, Deutschland Techem VollzeitJob Description:Key Responsibilities:Lead and manage a team of customer service representatives to ensure excellent customer experience and high-quality service delivery.Develop and implement customer service strategies to improve customer satisfaction and loyalty.Monitor and analyze customer feedback and complaints to identify areas for...
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Team Lead Customer Service
vor 3 Wochen
Karlsruhe, Baden-Württemberg, Deutschland Techem VollzeitJob Description:Key Responsibilities:Lead and manage a team of customer service representatives to ensure excellent customer experience and high-quality service delivery.Develop and implement customer service strategies to improve customer satisfaction and loyalty.Monitor and analyze customer feedback and complaints to identify areas for...
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Service Team Lead
vor 2 Wochen
Karlsruhe, Baden-Württemberg, Deutschland 1&1 Mail & Media VollzeitJoin Our Team as a Service Team CoordinatorWe are seeking a highly skilled and experienced Service Team Coordinator to join our team at 1&1 Mail & Media. As a key member of our IT operations team, you will be responsible for leading a team of 10 highly motivated and creative IT experts with a focus on storage technologies and solutions.Key...
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Service Team Lead
vor 2 Wochen
Karlsruhe, Baden-Württemberg, Deutschland 1&1 Mail & Media VollzeitJoin Our Team as a Service Team CoordinatorWe are seeking a highly skilled and experienced Service Team Coordinator to join our team at 1&1 Mail & Media. As a key member of our IT operations team, you will be responsible for leading a team of 10 highly motivated and creative IT experts with a focus on storage technologies and solutions.Key...
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Team Lead Customer Service
vor 2 Wochen
Karlsruhe, Baden-Württemberg, Deutschland Techem VollzeitJob Description:Your Responsibilities:You will lead and plan your team of up to 20 customer service representatives, with a focus on key performance indicators and goals.You will be responsible for collecting and analyzing data to inform business decisions.You will create reports and ensure the implementation of operational goals in your team.You will...
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Team Lead Customer Service
vor 4 Wochen
Karlsruhe, Baden-Württemberg, Deutschland Techem VollzeitJob Description:Key Responsibilities:Lead and manage a team of up to 20 customer service representatives, focusing on key performance indicators and goals.Develop and implement strategies to improve customer satisfaction and loyalty.Collaborate with the training and support teams to ensure continuous development of the team.Ensure efficient and effective...
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Team Lead Customer Service
vor 4 Wochen
Karlsruhe, Baden-Württemberg, Deutschland Techem VollzeitJob Description:Key Responsibilities:Lead and manage a team of up to 20 customer service representatives, focusing on key performance indicators and goals.Develop and implement strategies to improve customer satisfaction and loyalty.Collaborate with the training and support teams to ensure continuous development of the team.Ensure efficient and effective...
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Store Manager
vor 2 Monaten
Karlsruhe, Baden-Württemberg, Deutschland ONLY Stores VollzeitAbout ONLY StoresONLY Stores is a dynamic retail company seeking a highly skilled Store Manager to lead our team in Karlsruhe. As a Store Manager, you will be responsible for the overall performance of the store, including sales, customer service, and team management.Key ResponsibilitiesCoordinate daily business operations, including sales, inventory, and...
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Store Manager
vor 2 Monaten
Karlsruhe, Baden-Württemberg, Deutschland ONLY Stores VollzeitAbout ONLY StoresONLY Stores is a dynamic retail company seeking a highly skilled Store Manager to lead our team in Karlsruhe. As a Store Manager, you will be responsible for the overall performance of the store, including sales, customer service, and team management.Key ResponsibilitiesCoordinate daily business operations, including sales, inventory, and...
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DevOps Team Lead
vor 2 Wochen
Karlsruhe, Baden-Württemberg, Deutschland PACE Telematics GmbH VollzeitLeitung eines agilen DevOps-TeamsWir suchen einen erfahrenen DevOps-Team Lead, der die Zusammenarbeit zwischen Entwicklung und IT-Betrieb sicherstellt und die Effizienz, Skalierbarkeit und Zuverlässigkeit unserer Systeme verbessert.VerantwortlichkeitenEntwicklung und Implementierung von DevOps-Strategien und -ProzessenAutomatisierung von Build-, Test- und...
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DevOps Team Lead
vor 3 Wochen
Karlsruhe, Baden-Württemberg, Deutschland PACE Telematics GmbH VollzeitLeitung eines agilen DevOps-TeamsWir suchen einen erfahrenen DevOps-Team Lead, der unsere agilen Teams bei der Entwicklung und Implementierung von DevOps-Strategien und -Prozessen unterstützt. Der Kandidat sollte fundierte Kenntnisse in der Automatisierung von Infrastruktur und Bereitstellungsprozessen haben und Erfahrung mit...
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DevOps Team Lead
vor 3 Wochen
Karlsruhe, Baden-Württemberg, Deutschland PACE Telematics GmbH VollzeitLeitung eines agilen DevOps-TeamsWir suchen einen erfahrenen DevOps-Team Lead, der unsere agilen Teams bei der Entwicklung und Implementierung von DevOps-Strategien und -Prozessen unterstützt. Der Kandidat sollte fundierte Kenntnisse in der Automatisierung von Infrastruktur und Bereitstellungsprozessen haben und Erfahrung mit...
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SaaS Team Lead
vor 1 Monat
Karlsruhe, Baden-Württemberg, Deutschland Cinemo VollzeitPosition OverviewCinemo is a global leader in innovative infotainment products, and we're seeking a highly skilled SaaS Team Lead to join our team.Key ResponsibilitiesLead and inspire agile teams to deliver high-quality SaaS offeringsCollaborate with Product Management and UX to ensure customer value deliveryRecruit and grow a healthy team, promoting a...
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SaaS Team Lead
vor 1 Monat
Karlsruhe, Baden-Württemberg, Deutschland Cinemo VollzeitPosition OverviewCinemo is a global leader in innovative infotainment products, and we're seeking a highly skilled SaaS Team Lead to join our team.Key ResponsibilitiesLead and inspire agile teams to deliver high-quality SaaS offeringsCollaborate with Product Management and UX to ensure customer value deliveryRecruit and grow a healthy team, promoting a...
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SaaS Team Lead
vor 3 Wochen
Karlsruhe, Baden-Württemberg, Deutschland Cinemo VollzeitPosition OverviewCinemo is a global leader in innovative infotainment products, and we're seeking a highly skilled SaaS Team Lead to join our team.Key ResponsibilitiesLead and inspire agile teams to deliver high-quality SaaS offeringsCollaborate with Product Management and UX to ensure customer value deliveryRecruit and grow a healthy team, promoting a...
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SaaS Team Lead
vor 3 Wochen
Karlsruhe, Baden-Württemberg, Deutschland Cinemo VollzeitPosition OverviewCinemo is a global leader in innovative infotainment products, and we're seeking a highly skilled SaaS Team Lead to join our team.Key ResponsibilitiesLead and inspire agile teams to deliver high-quality SaaS offeringsCollaborate with Product Management and UX to ensure customer value deliveryRecruit and grow a healthy team, promoting a...
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Software Team Lead
vor 1 Monat
Karlsruhe, Baden-Württemberg, Deutschland Optimus Search VollzeitTeam Lead - SaaSKarlsruhe Area, GermanyAt Optimus Search, we're seeking a seasoned Team Lead to drive the success of our SaaS products. As a key member of our tech team, you'll be responsible for leading a team of software developers and ensuring the delivery of high-quality products.Key ResponsibilitiesStay up-to-date with industry trends and management...
Service Team Leader
vor 2 Monaten
Service Team Leader (m/w/d)
We are seeking a highly motivated and experienced professional to lead our service team at LBBW. As a Service Team Leader, you will be responsible for efficiently managing the team, actively engaging with customers through various channels, and contributing to the implementation and support of new digital processes in service.
Key Responsibilities:
- Team Leadership: Lead and manage the service team to ensure seamless customer interactions and efficient service delivery.
- Digital Process Implementation: Collaborate with cross-functional teams to design, implement, and support new digital processes that enhance customer experience and improve operational efficiency.
- Customer Engagement: Identify potential customers and generate contacts for advisors by leveraging customer interactions in person-to-person service.
- Staff Development: Coach and assist service staff in transitioning customers to digital channels and mentor apprentices to ensure a smooth onboarding process.
- Quality Management: Ensure compliance with internal guidelines, work instructions, and legal regulations, and maintain proper complaint and quality management processes.
Requirements:
- Leadership Experience: Proven track record of leading high-performing teams and driving business results.
- Digital Literacy: Strong understanding and usage of digital media, including social media, mobile apps, and online platforms.
- Product Knowledge: In-depth knowledge of standard and service products, including sales and marketing strategies.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to engage with customers, staff, and stakeholders at all levels.
- Adaptability: Ability to adapt to changing business requirements and priorities, with a focus on delivering high-quality results in a fast-paced environment.
