Service Team Lead

vor 2 Wochen

Karlsruhe, Baden-Württemberg, Deutschland 1&1 Mail & Media Vollzeit
Join Our Team as a Service Team Coordinator

We are seeking a highly skilled and experienced Service Team Coordinator to join our team at 1&1 Mail & Media. As a key member of our IT operations team, you will be responsible for leading a team of 10 highly motivated and creative IT experts with a focus on storage technologies and solutions.

Key Responsibilities:
  • Lead the professional and disciplinary management of the team, promoting their professional and personal development through coaching, training, and individual objectives.
  • Coordinate all troubleshooting measures with the team as part of our emergency and incident management, ensuring smooth processes.
  • Utilize your in-depth knowledge of Linux, servers, and storage to recognize potential for innovative further development and derive creative measures from this.
  • Manage the operation and automation of secure and highly available Linux server farms, as well as the operation of modern infrastructure-as-code architectures based on K8s, Docker, git config management, and metrics-based monitoring.
Requirements:
  • Several years of experience as a System Engineer (f/m/d) in large, highly available Linux environments.
  • Several years of management experience of an IT Operations/DevOps team with a focus on people management and team development.
  • Very good knowledge of OpenSource technologies, especially in the areas of Linux, storage, and backup.
What We Offer:
  • A dynamic and innovative work environment with a strong focus on teamwork and collaboration.
  • A competitive salary and benefits package, including a company pension scheme, capital-forming benefits, and discounts on our products.
  • Opportunities for professional development and growth, including leadership training, language courses, and mentoring.
  • A flexible and hybrid working arrangement, with the option to work from home or in our office.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

  • Team Lead Customer Service

    vor 6 Stunden

    Karlsruhe, Baden-Württemberg, Deutschland Techem Vollzeit

    Job Title: Team Lead Customer ServiceAbout the Role:We are seeking a highly motivated and experienced Team Lead Customer Service to join our team at Techem. As a Team Lead Customer Service, you will be responsible for leading a team of customer service representatives and ensuring that they provide excellent service to our customers.Key Responsibilities:Lead...

  • Team Lead Customer Service

    vor 2 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland Techem Vollzeit

    Job Description:Key Responsibilities:Lead and manage a team of up to 20 customer service representatives, focusing on key performance indicators and goals.Develop and implement strategies to improve customer satisfaction and loyalty.Collaborate with the training and support teams to ensure continuous development of the team.Ensure efficient and effective...

  • Team Lead Customer Service

    vor 2 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland Techem Vollzeit

    Job Description:Key Responsibilities:Lead and manage a team of up to 20 customer service representatives, focusing on key performance indicators and goals.Develop and implement strategies to improve customer satisfaction and loyalty.Collaborate with the training and support teams to ensure continuous development of the team.Ensure efficient and effective...

  • Team Lead Customer Service

    vor 4 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland Techem Vollzeit

    Job Description:Key Responsibilities:Lead and manage a team of up to 20 customer service representatives, focusing on key performance indicators and goals.Develop and implement strategies to improve customer satisfaction and loyalty.Collaborate with the training and support teams to ensure continuous development of the team.Ensure efficient and effective...

  • Team Lead Customer Service

    vor 3 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland Techem Vollzeit

    Job Description:Key Responsibilities:Lead and manage a team of customer service representatives to ensure excellent customer experience and high-quality service delivery.Develop and implement customer service strategies to improve customer satisfaction and loyalty.Monitor and analyze customer feedback and complaints to identify areas for...

  • Team Lead Customer Service

    vor 3 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland Techem Vollzeit

    Job Description:Key Responsibilities:Lead and manage a team of customer service representatives to ensure excellent customer experience and high-quality service delivery.Develop and implement customer service strategies to improve customer satisfaction and loyalty.Monitor and analyze customer feedback and complaints to identify areas for...

  • Team Lead Customer Service

    Vor 7 Tagen

    Karlsruhe, Baden-Württemberg, Deutschland Techem Vollzeit

    Job Description:Your Responsibilities:You will lead and plan your team of up to 20 customer service representatives, with a focus on key performance indicators and goals.You will be responsible for collecting and analyzing data to inform business decisions.You will create reports and ensure the implementation of operational goals in your team.You will...

  • Team Lead Customer Service

    vor 3 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland Techem Vollzeit

    Job Description:Key Responsibilities:Lead and manage a team of up to 20 customer service representatives, focusing on key performance indicators and goals.Develop and implement strategies to improve customer satisfaction and loyalty.Collaborate with the training and support teams to ensure continuous development of the team.Ensure efficient and effective...

  • Team Lead Customer Service

    vor 3 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland Techem Vollzeit

    Job Description:Key Responsibilities:Lead and manage a team of up to 20 customer service representatives, focusing on key performance indicators and goals.Develop and implement strategies to improve customer satisfaction and loyalty.Collaborate with the training and support teams to ensure continuous development of the team.Ensure efficient and effective...

  • Store Manager

    vor 2 Monaten

    Karlsruhe, Baden-Württemberg, Deutschland ONLY Stores Vollzeit

    About ONLY StoresONLY Stores is a dynamic retail company seeking a highly skilled Store Manager to lead our team in Karlsruhe. As a Store Manager, you will be responsible for the overall performance of the store, including sales, customer service, and team management.Key ResponsibilitiesCoordinate daily business operations, including sales, inventory, and...

  • Store Manager

    vor 2 Monaten

    Karlsruhe, Baden-Württemberg, Deutschland ONLY Stores Vollzeit

    About ONLY StoresONLY Stores is a dynamic retail company seeking a highly skilled Store Manager to lead our team in Karlsruhe. As a Store Manager, you will be responsible for the overall performance of the store, including sales, customer service, and team management.Key ResponsibilitiesCoordinate daily business operations, including sales, inventory, and...

  • Software Team Lead

    vor 4 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland Optimus Search Vollzeit

    Team Lead - SaaSOptimus SearchWe are seeking a highly skilled Team Lead to join our innovative and expanding company in Karlsruhe, Germany. As a Team Lead, you will be responsible for leading a team of software developers and ensuring the successful delivery of SaaS products.Key ResponsibilitiesStay up-to-date with industry trends and management best...

  • DevOps Team Lead

    vor 1 Woche

    Karlsruhe, Baden-Württemberg, Deutschland PACE Telematics GmbH Vollzeit

    Leitung eines agilen DevOps-TeamsWir suchen einen erfahrenen DevOps-Team Lead, der die Zusammenarbeit zwischen Entwicklung und IT-Betrieb sicherstellt und die Effizienz, Skalierbarkeit und Zuverlässigkeit unserer Systeme verbessert.VerantwortlichkeitenEntwicklung und Implementierung von DevOps-Strategien und -ProzessenAutomatisierung von Build-, Test- und...

  • DevOps Team Lead

    vor 2 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland PACE Telematics GmbH Vollzeit

    Leitung eines agilen DevOps-TeamsWir suchen einen erfahrenen DevOps-Team Lead, der unsere agilen Teams bei der Entwicklung und Implementierung von DevOps-Strategien und -Prozessen unterstützt. Der Kandidat sollte fundierte Kenntnisse in der Automatisierung von Infrastruktur und Bereitstellungsprozessen haben und Erfahrung mit...

  • DevOps Team Lead

    vor 2 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland PACE Telematics GmbH Vollzeit

    Leitung eines agilen DevOps-TeamsWir suchen einen erfahrenen DevOps-Team Lead, der unsere agilen Teams bei der Entwicklung und Implementierung von DevOps-Strategien und -Prozessen unterstützt. Der Kandidat sollte fundierte Kenntnisse in der Automatisierung von Infrastruktur und Bereitstellungsprozessen haben und Erfahrung mit...

  • SaaS Team Lead

    vor 4 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Position OverviewCinemo is a global leader in innovative infotainment products, and we're seeking a highly skilled SaaS Team Lead to join our team.Key ResponsibilitiesLead and inspire agile teams to deliver high-quality SaaS offeringsCollaborate with Product Management and UX to ensure customer value deliveryRecruit and grow a healthy team, promoting a...

  • SaaS Team Lead

    vor 4 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Position OverviewCinemo is a global leader in innovative infotainment products, and we're seeking a highly skilled SaaS Team Lead to join our team.Key ResponsibilitiesLead and inspire agile teams to deliver high-quality SaaS offeringsCollaborate with Product Management and UX to ensure customer value deliveryRecruit and grow a healthy team, promoting a...

  • SaaS Team Lead

    vor 3 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Position OverviewCinemo is a global leader in innovative infotainment products, and we're seeking a highly skilled SaaS Team Lead to join our team.Key ResponsibilitiesLead and inspire agile teams to deliver high-quality SaaS offeringsCollaborate with Product Management and UX to ensure customer value deliveryRecruit and grow a healthy team, promoting a...

  • SaaS Team Lead

    vor 3 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland Cinemo Vollzeit

    Position OverviewCinemo is a global leader in innovative infotainment products, and we're seeking a highly skilled SaaS Team Lead to join our team.Key ResponsibilitiesLead and inspire agile teams to deliver high-quality SaaS offeringsCollaborate with Product Management and UX to ensure customer value deliveryRecruit and grow a healthy team, promoting a...

  • Software Team Lead

    vor 4 Wochen

    Karlsruhe, Baden-Württemberg, Deutschland Optimus Search Vollzeit

    Team Lead - SaaSKarlsruhe Area, GermanyAt Optimus Search, we're seeking a seasoned Team Lead to drive the success of our SaaS products. As a key member of our tech team, you'll be responsible for leading a team of software developers and ensuring the delivery of high-quality products.Key ResponsibilitiesStay up-to-date with industry trends and management...