Lead Client Relationship Executive

vor 4 Wochen

Düsseldorf, Nordrhein-Westfalen, Deutschland Avaloq Vollzeit
Job Overview

The Account Management division plays a crucial role in nurturing and overseeing the connections with our clients, focusing on both strategic and commercial dimensions. This team manages all associated activities, provides consultancy to clients, directs mid-term growth, and spearheads up-selling initiatives.

Supporting our Account Management is a robust Client Coverage Team, which assists account managers with daily operations, project management, service offerings, change requests, and other tasks aimed at enhancing client success.

As a Senior Client Executive, you will oversee the comprehensive relationship with one of our key clients in Germany. Your responsibilities will include:

  • Fostering and sustaining the client relationship at a strategic level
  • Initiating and promoting up-selling opportunities
  • Coordinating and managing commercial negotiations and contractual matters
  • Overseeing client-related governance
  • Leading the client coverage team
  • Managing escalations directed to you
  • Conducting account planning and reporting
Qualifications
  • Exceptional coordination, communication, and interpersonal abilities
  • 15+ years of pertinent experience in the sector (financial services, software for financial institutions)
  • Strategic mindset and management capabilities
  • Sales-oriented approach
  • Proficiency in English and German
Additional Information

We recognize the challenge of maintaining a work-life balance and are pleased to offer hybrid and flexible working arrangements for most of our employees, allowing them to sustain this balance while contributing to our vibrant company culture.

Avaloq is committed to embracing diversity, understanding that our success is rooted in the strength of varied perspectives. We are dedicated to fostering an inclusive environment where every individual can express their authentic self.

We uphold a policy of hiring, compensating, and promoting without regard to origin, age, gender identity, sexual orientation, or any other unique traits that contribute to our diversity. We strive to present this advertisement in an inclusive and neutral manner.

Please note that we do not accept unsolicited CV submissions from recruitment agencies, and any unsolicited candidate submissions will not be eligible for payment expectations.

#LI-Hybrid

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