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Customer Support Specialist

vor 3 Monaten


Hannover, Niedersachsen, Deutschland DG timework GmbH Vollzeit
DG timework GmbH
Seit über 16 Jahren sind wir als zuverlässiger Partner in der Berufswelt tätig. Wir bieten Ihnen die Möglichkeit, Teil eines engagierten Teams zu werden.

Stellenbezeichnung: Customer Support Specialist (m/w/d)

Standort: Hannover

Beschäftigungsart: Teilzeit - flexibel, Vollzeit

Aufgaben:
  • Erster Ansprechpartner (m/w/d) für Kundenanfragen zu Berufsbekleidung und deren Anpassungen
  • Beratung zu Produkten und Auswahlmöglichkeiten
  • Unterstützung bei der Klärung von Konten und Rechnungsfragen
  • Erstkontakt für Sendungsverfolgung und Reklamationen
  • Bearbeitung von Reklamationen und Kundenanfragen
Anforderungen:
  • Empathie und ausgeprägte Serviceorientierung
  • Erfahrung in der Kundenbetreuung und Sachbearbeitung
  • Gute Kommunikationsfähigkeiten in Deutsch
  • Kenntnisse in Kundenmanagement-Software
  • Flexibilität und Bereitschaft zur Schichtarbeit
  • Teamfähigkeit und Interesse an einer langfristigen Zusammenarbeit
Vorteile:
  • Leistungsgerechte Vergütung
  • Umfassende Einarbeitung und Entwicklungsmöglichkeiten
  • Angenehme Arbeitsatmosphäre in einem modernen Unternehmen
  • Dynamisches und kollegiales Team
Werden Sie Teil unseres Teams:
Wir freuen uns darauf, Sie als Customer Support Specialist in unserem Kundenservice in Hannover willkommen zu heißen.