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Customer Support Specialist
vor 3 Monaten
Seit über 16 Jahren sind wir als zuverlässiger Partner in der Berufswelt tätig. Wir bieten Ihnen die Möglichkeit, Teil eines engagierten Teams zu werden.
Stellenbezeichnung: Customer Support Specialist (m/w/d)
Standort: Hannover
Beschäftigungsart: Teilzeit - flexibel, Vollzeit
Aufgaben:
- Erster Ansprechpartner (m/w/d) für Kundenanfragen zu Berufsbekleidung und deren Anpassungen
- Beratung zu Produkten und Auswahlmöglichkeiten
- Unterstützung bei der Klärung von Konten und Rechnungsfragen
- Erstkontakt für Sendungsverfolgung und Reklamationen
- Bearbeitung von Reklamationen und Kundenanfragen
- Empathie und ausgeprägte Serviceorientierung
- Erfahrung in der Kundenbetreuung und Sachbearbeitung
- Gute Kommunikationsfähigkeiten in Deutsch
- Kenntnisse in Kundenmanagement-Software
- Flexibilität und Bereitschaft zur Schichtarbeit
- Teamfähigkeit und Interesse an einer langfristigen Zusammenarbeit
- Leistungsgerechte Vergütung
- Umfassende Einarbeitung und Entwicklungsmöglichkeiten
- Angenehme Arbeitsatmosphäre in einem modernen Unternehmen
- Dynamisches und kollegiales Team
Wir freuen uns darauf, Sie als Customer Support Specialist in unserem Kundenservice in Hannover willkommen zu heißen.