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Head of Strategic Accounts

vor 3 Monaten


Berlin, Berlin, Deutschland Property Finder Vollzeit

Position Overview:

Location: This role is based in Dubai, and relocation will be necessary, accompanied by a highly competitive, tax-exempt compensation package.

Company Overview:

  • Property Finder stands as the premier digital real estate platform across the Middle East and North Africa.
  • Originating in the UAE, Property Finder has broadened its reach to Qatar, Bahrain, Saudi Arabia, Egypt, and Turkey over the years.
  • The organization is recognized as one of the largest tech startups in the region and has recently achieved Unicorn status.

Role Responsibilities:

  • As the leader for the Mid Market segment, you will oversee a team of account management and sales experts dedicated to client retention and growth.
  • Your leadership will focus on comprehending and addressing client requirements while strategically positioning our offerings for optimal impact.
  • You will be responsible for devising and executing a comprehensive sales strategy that emphasizes strategic account planning, driving significant revenue growth, enhancing customer loyalty, and aligning cross-functional efforts to ensure successful execution for your clients.
  • Your role includes fostering robust, long-term relationships with key clients, acting as their strategic consultant and ensuring internal alignment to achieve objectives.
  • You will be one of five key stakeholders in the organization, driving growth in the company's largest region.

Key Duties:

  • Formulate and implement a growth and retention strategy tailored to the account segment, aligning with national and business priorities while considering segment-specific needs.
  • Establish a strategic account planning framework specific to the segment to enhance wallet share and product adoption, ensuring alignment with overall business goals.
  • Lead cross-functional initiatives across sales, marketing, business analytics, pricing, product development, and other departments to meet client needs and expand the business segment.
  • Promote and mentor a consultative sales approach, concentrating on understanding client needs and delivering customized solutions that create value and ensure client success.
  • Guide the team in sales methodologies and practices, maintaining a focus on strategic account management and execution excellence.
  • Encourage a culture of continuous learning and professional development.
  • Oversee operational excellence and refine forecasting processes to improve accuracy and predictability in revenue, ensuring comprehensive adoption from all levels.
  • Facilitate strong inter-departmental collaboration and processes to guarantee seamless client experiences and efficient fulfillment of requests.
  • Act as the senior escalation point for customer account management, ensuring prompt and effective resolution of issues.
  • Lead contract negotiations and closures, focusing on creating mutual value for both the client and the organization.
  • Organize and execute B2B events aimed at enhancing brand equity, utilizing client feedback and interactions as strategic opportunities for team coaching and product and marketing development.

Qualifications:

  • Advanced degree in business, marketing, or a related discipline.

Experience Required:

  • 15 years of experience in B2B SaaS/Subscription sales and strategic/enterprise account management.
  • A minimum of 5 years in a senior sales management role.
  • Demonstrated expertise in leading cross-functional teams and managing projects, particularly in a sales environment.
  • Proficiency in CRM tools (Salesforce preferred) and data analytics for informed decision-making.
  • Experience in operational, product, and project management is advantageous.
  • Familiarity with the real estate sector is beneficial.

Core Competencies:

  • Strategic thinker with the ability to align cross-functional efforts towards shared business objectives.
  • Exceptional relationship-building skills, capable of engaging and influencing stakeholders across various functional areas.
  • Data-driven, customer-centric approach dedicated to understanding and fulfilling client needs through effective collaboration.
  • Outstanding problem-solving skills, focusing on proactive and collaborative solutions to challenges faced by clients and teams.
  • Proven ability to recruit top talent and coach for high performance.
  • Strong sense of ownership and a bias towards execution.
  • Excellent analytical, structured thinking, and executive communication skills.