Customer Service Representative
vor 3 Wochen
**About COATINC**
COATINC is a leading provider of surface finishing solutions, with a rich history spanning over 500 years. As a family-owned business, we pride ourselves on our commitment to quality, innovation, and customer satisfaction.
**Job Summary**
We are seeking a highly motivated and results-driven Customer Service Representative to join our team in the France, Luxembourg, and Belgium region. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and driving revenue growth.
Key Responsibilities
- Develop and execute sales strategies to achieve sales targets and expand our customer base
- Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner
- Collaborate with internal stakeholders to identify new business opportunities and develop targeted sales campaigns
- Conduct market research and analyze customer data to inform sales strategies and improve customer engagement
- Develop and maintain strong relationships with customers, understanding their needs and preferences
- Stay up-to-date with industry trends, competitor activity, and market developments to ensure COATINC remains a leader in the surface finishing industry
Requirements
- Fluent German and French language skills, with excellent verbal and written communication skills
- 2-3 years of experience in sales, customer service, or a related field, with a proven track record of success
- Knowledge of the metalworking and surface finishing industries, with a strong understanding of customer needs and preferences
- Strong analytical and problem-solving skills, with the ability to work independently and as part of a team
- Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines
What We Offer
- A dynamic and supportive work environment, with opportunities for professional growth and development
- A competitive salary and benefits package, with a comprehensive training program
- The chance to work with a leading provider of surface finishing solutions, with a rich history and a strong commitment to innovation and customer satisfaction
- A collaborative and inclusive team culture, with opportunities to contribute to company-wide initiatives and projects
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