Technology Integration Manager
vor 2 Monaten
The Technology Integration Manager plays a crucial role in designing and configuring interfaces to and from internal systems and external partners. This position is responsible for managing 2nd level support for EDI and API incidents and ensuring optimized communication between over 300 external business partners and 60 internal software systems in the European region.
Key Responsibilities:- Design and configure workflow-based interfaces, including mapping of standard formats like EDIFACT, IDOC, JSON, X.12, XML, and others.
- Knowledge of communication protocols like AS2, OFTP, SFTP, and API.
- Functional and integration testing, detailed implementation, and change documentation.
- Manage maintenance and configuration changes of used middleware software.
- Analyze incidents and provide corrective actions.
- Proactively monitor alert notifications from middleware and service desk, resolving or escalating as required.
- Professional interaction with the team and internal and external customers.
- Completed professional training or Bachelor's/Master's degree in computer science/computer engineering or provable equivalent experience.
- Experience and knowledge in EDI message types and protocols used for electronic data interchange and/or experience and knowledge in API-based communication.
- Experience and knowledge in EDI middleware, especially Lobster data and/or Boomi.
- Experience in network technology and network security.
- Ability to multitask and prioritize.
- Strong time management, analytical, and problem-solving skills.
- Experience in following change management and change control processes.
- Experienced in working both as part of the transformation team and independently.
DP World is a leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.
We deliver these services through an interconnected global network of 295 business units in 78 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.
We think ahead, anticipate change, and deploy industry-leading digital technology to further broaden our vision to disrupt world trade and create the smartest, most efficient, and innovative solutions, while ensuring a positive and sustainable impact on economies, societies, and our planet.
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