Customer Service Manager
vor 1 Woche
Wir suchen einen engagierten Kundenzufriedenheitssicherer, der die Kundenzufriedenheit auf höchstem Niveau sicherstellt und die Serviceprozesse kontinuierlich optimiert.
Verantwortlichkeiten- Leitung und Motivation des Customer Service Teams
- Sicherstellung eines erstklassigen Kundenservices durch effiziente Prozessgestaltung
- Analyse und Optimierung der bestehenden Serviceprozesse
- Bearbeitung und Lösung von Kundenanfragen und -beschwerden
- Erstellung von regelmäßigen Reports und Analysen zur Serviceleistung
- Zusammenarbeit mit anderen Abteilungen zur Verbesserung der Kundenzufriedenheit
- Abgeschlossenes Studium oder vergleichbare Ausbildung im Bereich Betriebswirtschaft, Management oder eine ähnliche Qualifikation
- Mehrjährige Berufserfahrung im Customer Service, idealerweise in einer Führungsposition
- Ausgeprägte Kommunikations- und Führungsfähigkeiten
- Analytisches Denkvermögen und eine lösungsorientierte Arbeitsweise
- Hohe Kundenorientierung und Servicementalität
- Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
- Attraktives Gehaltspaket mit zusätzlichen Leistungsanreizen
- Umfangreiche Weiterbildungsmöglichkeiten und Karrierechancen
- Flexible Arbeitszeiten und die Möglichkeit zu mobilem Arbeiten
- Modernes und innovatives Arbeitsumfeld
- Betriebliche Altersvorsorge und Gesundheitsförderung
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Customer Service Manager
Vor 7 Tagen
Regensburg, Bayern, Deutschland Page Personnel Vollzeit{"Jobbeschreibung": "Wir suchen einen engagierten Customer Service Manager, der die Kundenzufriedenheit auf höchstem Niveau sicherstellt und die Serviceprozesse kontinuierlich optimiert. In dieser Rolle verantworten Sie die Leitung des Customer Service Teams und arbeiten eng mit anderen Abteilungen zusammen. **Kundendetails** Unser Kunde ist ein...
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Customer Service Manager
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Regensburg, Bayern, Deutschland Page Personnel Vollzeit{"Jobbeschreibung": "Wir suchen einen engagierten Customer Service Manager, der die Kundenzufriedenheit auf höchstem Niveau sicherstellt und die Serviceprozesse kontinuierlich optimiert. In dieser Rolle verantworten Sie die Leitung des Customer Service Teams und arbeiten eng mit anderen Abteilungen zusammen. **Kundendetails** Unser Kunde ist ein...
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Customer Service Manager
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