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Customer Service Representative

vor 2 Monaten


Regensburg, Bayern, Deutschland Europcar Mobility Group Germany Vollzeit
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Customer Service: Assist customers with vehicle rentals, respond to inquiries, and resolve any issues in a timely and professional manner.
  • Sales and Marketing: Promote and sell additional services to customers, such as insurance and fuel options.
  • Administrative Tasks: Handle administrative tasks, such as processing rentals and returns, and maintaining accurate records.
  • Team Collaboration: Collaborate closely with team members to ensure seamless customer service and support.
Requirements:
  • Previous Experience: Previous experience in customer-facing roles, preferably in the transportation or hospitality industry.
  • Language Skills: Fluency in German and basic English.
  • Driver's License: Valid driver's license.
  • Availability: Availability to work weekends and holidays.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.