Aktuelle Jobs im Zusammenhang mit Customer Experience Manager - Berlin, Berlin - foodspring
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Customer Experience Manager
Vor 7 Tagen
Berlin, Berlin, Deutschland n8n VollzeitEmpower Customer Success with n8nWe're seeking a skilled Customer Experience Manager to join our team at n8n, a leading low-code platform for workflow automation and AI app integration. As a key member of our Customer Success team, you will play a vital role in ensuring our customers achieve success with our platform.Main Responsibilities:Onboard new...
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Senior Product Manager
vor 4 Wochen
Berlin, Berlin, Deutschland expondo VollzeitAbout the RoleWe are seeking a Senior Product Manager to join our digital product team at expondo. As a key member of our team, you will be responsible for ensuring customers have a seamless experience with our products, from order fulfillment to advocacy.Key ResponsibilitiesDevelop and execute strategies to increase customer engagement and retentionManage...
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Senior Product Manager
vor 4 Wochen
Berlin, Berlin, Deutschland expondo VollzeitAbout the RoleWe are seeking a Senior Product Manager to join our digital product team at expondo. As a key member of our team, you will be responsible for ensuring customers have a seamless experience with our products, from order fulfillment to advocacy.Key ResponsibilitiesDevelop and execute strategies to increase customer engagement and retentionManage...
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Senior Product Manager
vor 3 Wochen
Berlin, Berlin, Deutschland expondo VollzeitAbout the RoleWe are seeking a Senior Product Manager to join our digital product team at expondo. As a key member of our team, you will be responsible for ensuring customers have a seamless experience with our products, from order fulfillment to advocacy.Key ResponsibilitiesDevelop and execute strategies to increase customer engagement and retentionManage...
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Senior Product Manager
vor 3 Wochen
Berlin, Berlin, Deutschland expondo VollzeitAbout the RoleWe are seeking a Senior Product Manager to join our digital product team at expondo. As a key member of our team, you will be responsible for ensuring customers have a seamless experience with our products, from order fulfillment to advocacy.Key ResponsibilitiesDevelop and execute strategies to increase customer engagement and retentionManage...
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Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAt Workstation Customer Care, we're proud to be part of a network of several airlines, each with its own unique culture and style of service.Company OverviewWe're a third-party service provider that coordinates the caretaking for our clients' frequent flyers, ensuring a seamless experience across our vast global network.Job SummaryWe're seeking a highly...
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Senior Product Manager
vor 4 Wochen
Berlin, Berlin, Deutschland expondo VollzeitAbout the RoleWe are seeking a Senior Product Manager to join our digital product team at expondo. As a key member of our team, you will be responsible for ensuring customers have a seamless experience with our products, from order fulfillment to returns and service.Key ResponsibilitiesDevelop and execute strategies to increase customer engagement and...
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Senior Product Manager
vor 4 Wochen
Berlin, Berlin, Deutschland expondo VollzeitAbout the RoleWe are seeking a Senior Product Manager to join our digital product team at expondo. As a key member of our team, you will be responsible for ensuring customers have a seamless experience with our products, from order fulfillment to returns and service.Key ResponsibilitiesDevelop and execute strategies to increase customer engagement and...
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Senior Program Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Amazon CS Berlin GmbH - C25 VollzeitJob Title: Senior Program Manager - EU Customer ExperienceAmazon's Customer Service department is seeking an experienced Senior Program Manager to join the team in Berlin, Germany. The successful candidate will be a key member of the European Customer Service team.Key Responsibilities:Drive a high-visibility Customer Service Voice of Customers (VOC) program...
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Senior Program Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Amazon CS Berlin GmbH - C25 VollzeitJob Title: Senior Program Manager - EU Customer ExperienceAmazon's Customer Service department is seeking an experienced Senior Program Manager to join the team in Berlin, Germany. The successful candidate will be a key member of the European Customer Service team.Key Responsibilities:Drive a high-visibility Customer Service Voice of Customers (VOC) program...
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Senior Program Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Amazon CS Berlin GmbH - C25 VollzeitJob Title: Senior Program Manager - EU Customer ExperienceAmazon's Customer Service department is seeking an experienced Senior Program Manager to join the team in Berlin, Germany. The successful candidate will be a key member of the European Customer Service team.Key Responsibilities:Drive a high-visibility Customer Service Voice of Customers program that...
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Senior Program Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Amazon CS Berlin GmbH - C25 VollzeitJob Title: Senior Program Manager - EU Customer ExperienceAmazon's Customer Service department is seeking an experienced Senior Program Manager to join the team in Berlin, Germany. The successful candidate will be a key member of the European Customer Service team.Key Responsibilities:Drive a high-visibility Customer Service Voice of Customers program that...
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Senior Program Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Amazon CS Berlin GmbH - C25 VollzeitJob Title: Senior Program Manager - EU Customer ExperienceAmazon's Customer Service department is seeking an experienced Senior Program Manager to join the team in Berlin, Germany. The successful candidate will be a key member of the European Customer Service team.Key Responsibilities:Drive a high-visibility Customer Service Voice of Customers (VOC) program...
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Senior Program Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Amazon CS Berlin GmbH - C25 VollzeitJob Title: Senior Program Manager - EU Customer ExperienceAmazon's Customer Service department is seeking an experienced Senior Program Manager to join the team in Berlin, Germany. The successful candidate will be a key member of the European Customer Service team.Key Responsibilities:Drive a high-visibility Customer Service Voice of Customers (VOC) program...
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Senior Program Manager
vor 1 Monat
Berlin, Berlin, Deutschland Amazon CS Berlin GmbH - C25 VollzeitAbout the RoleAmazon's Customer Service department is seeking an experienced Senior Program Manager to join the team in Berlin, Germany. The successful candidate will be a key member of the European Customer Service team, responsible for driving a high-visibility Customer Service Voice of Customers program that will directly impact the EU customer...
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Senior Program Manager
vor 1 Monat
Berlin, Berlin, Deutschland Amazon CS Berlin GmbH - C25 VollzeitAbout the RoleAmazon's Customer Service department is seeking an experienced Senior Program Manager to join the team in Berlin, Germany. The successful candidate will be a key member of the European Customer Service team, responsible for driving a high-visibility Customer Service Voice of Customers program that will directly impact the EU customer...
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Senior Program Manager
vor 1 Woche
Berlin, Berlin, Deutschland Amazon CS Berlin GmbH - C25 VollzeitProgram Manager for European Customer ServiceAmazon CS Berlin GmbH - C25 is seeking an experienced Program Manager to join our European Customer Service team. The successful candidate will be responsible for driving a high-visibility Customer Service Voice of Customers (VOC) program that will directly impact the EU customer experience.Key Responsibilities...
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Senior Program Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Amazon CS Berlin GmbH - C25 VollzeitProgram Manager for European Customer ServiceAmazon CS Berlin GmbH - C25 is seeking an experienced Senior Program Manager to join our European Customer Service team. The successful candidate will be responsible for driving a high-visibility Customer Service Voice of Customers (VOC) program that will directly impact the EU customer experience.Key...
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Senior Program Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Amazon CS Berlin GmbH - C25 VollzeitJob Title: Senior Program Manager - EU Customer ExperienceJob Summary:Amazon's Customer Service department is seeking an experienced Senior Program Manager to join the team in Berlin, Germany. The successful candidate will be a key member of the European Customer Service team.Key Responsibilities:* Define the direction for the program and gain consensus and...
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Customer Experience Specialist
vor 1 Monat
Berlin, Berlin, Deutschland BRUNA The Label Vollzeit{"h2": "Customer Happiness Manager Role at BRUNA The Label", "p": "At BRUNA The Label, we're on a mission to create high-quality, responsibly made jewelry that makes every look outstanding and conscious. We're looking for a Customer Happiness Manager to join our team and help us deliver exceptional customer experiences. As a Customer Happiness Manager,...
Customer Experience Manager
vor 2 Monaten
We are seeking a highly skilled Customer Experience Manager to join our dynamic team at foodspring. As a key member of our Customer and Consumer Sales Support team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities- Manage incoming consumer and customer inquiries through various channels, ensuring timely and effective resolution.
- Collaborate with cross-functional teams, including Quality, Marketing, Product Management, Logistics, and Sales, to understand customer needs and preferences.
- Support the processing of returns, including credit notes and coordination with international service providers.
- Develop and implement strategies to enhance customer experience, leveraging project management skills and expertise.
- At least 2 years of experience in customer/consumer service and/or sales.
- Proficiency in major CRM tools, such as Salesforce, NetSuite, or Zendesk.
- Strong knowledge of MS Office, particularly Excel.
- Project Management skills and experience with PM tools, such as ClickUp, a plus.
- Fluency in English and Italian, with French a plus; German and Spanish knowledge also a plus.
- Inclusive and international company culture with colleagues from 25 countries.
- Participation in office parties, team, cultural, and sports events to foster creativity and team spirit.
- Work-Life Balance with a balance between working from home and in our modern office.
- Urban Sports Club discounted partnership, remote mental health services, and employee discounts on all orders.
- Real impact on the future of health nutrition by working on unique and exciting projects.
