Product Operations Manager
vor 2 Wochen
Celonis is seeking a highly skilled Product Operations Manager to join our team. As a key member of our Product & Engineering organization, you will be responsible for owning the execution of our most important processes, including feature request management, product review meetings, early customer engagement programs, and product launches.
Key Responsibilities- Execute the feature request process, ensuring timely and efficient handling of customer and partner requests for new product features.
- Develop and implement process improvements to increase efficiency and reduce friction in the feature request process.
- Collaborate with cross-functional teams, including Product Management, Engineering Operations, and Go-to-Market, to drive alignment and decision-making.
- Provide data and insights to inform product roadmap decisions and ensure customer needs are met.
- Identify and implement opportunities for automation and process simplification to improve overall efficiency.
- Technical Bachelor's or Master's degree in Computer Science or related field.
- Strong communication and interpersonal skills, with the ability to interact with customers, product managers, and cross-functional teams.
- Demonstrated ability to understand and empathize with customer needs and challenges.
- Ability to analyze complex problems and develop creative solutions.
- Proactive attitude, with a strong sense of initiative and drive.
- Fluent English language skills.
Celonis is the global leader in Process Mining technology, helping thousands of the world's largest and most valued companies deliver immediate cash impact, radically improve customer experience, and reduce carbon emissions. Our Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes.
Celonis is headquartered in Munich (Germany) and New York (USA) and has more than 20 offices worldwide. We are committed to creating an inclusive environment for all employees and celebrate diversity.
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