German Customer Service Representative

vor 2 Wochen


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit
Customer Service Representative for German Market

We are seeking a highly motivated and customer-focused individual to join our Customer Service team for the German market. As a Customer Service Representative, you will be responsible for providing top-notch customer experience to our clients, handling incoming calls, chats, and emails, and resolving customer inquiries in a timely and professional manner.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and support to customers via phone, email, and chat
  • Guide customers through the online store and assist with purchases
  • Stay up-to-date on new products, marketing initiatives, and policy changes
  • Collaborate with the team to achieve customer satisfaction and loyalty goals
Requirements:
  • High school diploma or equivalent
  • Excellent knowledge of German (both verbal and written)
  • Good English language skills
  • Computer literacy (MS Windows, Internet applications, etc.)
  • A positive mindset and pleasant personality
  • Willingness to train and learn new skills
What We Offer:
  • Competitive monthly salary + 2 extra salaries per year
  • Complete relocation support
  • Healthcare discounts and benefits
  • Fully remunerated training by certified instructors
  • A career path within a company of more than employees

As a Customer Service Representative for Teleperformance Greece, you will have the opportunity to work for a Great Place to Work-Certified Company and develop strong experience and skills while representing one of the biggest brands worldwide. We foster diversity and offer equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.



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