Renewal Manager EMEA

vor 2 Wochen

Munich, Bayern, Deutschland LeanIX Vollzeit
Lead the Renewal Process

As a Renewal Manager EMEA, you will be responsible for leading the end-to-end renewal process, ensuring customer retention and maximizing Annual Recurring Revenue (ARR). You will foster proactive communication with customers, clarifying contract terms, sending renewal quotes, and promptly addressing concerns.

Develop Innovative Strategies

You will develop innovative renewal strategies and scalable processes for our newly formed team. Collaborate closely with Customer Success Managers to prevent churn and with Account Executives to execute upsell opportunities.

Requirements
  • 5+ years in customer-facing roles in B2B SaaS.
  • 3+ years' experience in working with both legal and procurement teams.
  • Proven experience in contract renewal or account management within complex corporate structures, ideally in the tech sector.
  • Experience building out the renewals motion within an organization, including processes and documentation.
  • Proficient in customer relationship management (CRM) software, end-user experience with Salesforce is an advantage.
  • Excellent written & verbal communication and negotiation skills in English and in a second language (German, French, Swedish, or Dutch).
About LeanIX

LeanIX is a market leader for enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation. Its software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess and manage the transition towards their target IT architecture. By offering a data-driven and automated approach enhanced with AI, LeanIX helps organizations make sound decisions and collaborate more effectively.

LeanIX serves over 1,000 companies globally across various industries, including more than 10% of the Fortune 500 and half of the German DAX 40. Headquartered in Bonn, and offices in Munich and Berlin (Germany), LeanIX also has a strong international presence with offices in Boston (USA), London (UK), Paris (France), Amsterdam (Netherlands), and Ljubljana (Slovenia). In November 2023, LeanIX became part of SAP. For more information, visit https://www.leanix.net/.

LeanIX is committed to being an equal opportunity employer. Diversity is vital to driving the growth and success of our company. If you need an equitable interview process alternative, please let our team know at https://www.leanix.net/contact/. You will be treated with the utmost respect and confidentiality.

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