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Head of Customer Success

vor 2 Monaten


Stuttgart, Baden-Württemberg, Deutschland MARKT-PILOT GmbH Vollzeit
About Us

At MARKT-PILOT GmbH, we are recognized as one of the most rapidly expanding B2B scale-ups in Germany, dedicated to delivering significant value to the engineering sector.

Our innovative software is revolutionizing the spare parts market, providing unprecedented market transparency.

Your Role

As the Director of Customer Success - DACH & Europe (f/m/d), you will play a pivotal role in leading our DACH team while also extending your expertise to support our operations in Italy and the Nordics when necessary.

What We Offer

We foster an environment that encourages our employees to challenge the status quo, actively shape their career paths, and push their limits.

Become a vital part of a resilient team that collaborates to overcome challenges and celebrates achievements together.

Key Responsibilities
  • Lead and mentor the Customer Success team in the DACH region.
  • Develop strategies to enhance customer satisfaction and retention.
  • Collaborate with cross-functional teams to ensure customer needs are met.
  • Analyze customer feedback and implement improvements.
Join Us

We are excited to welcome a leader who is ready to make a significant impact in our organization.