Senior Client Engagement Specialist

vor 2 Monaten

Munich, Bayern, Deutschland Delphi HR-Consulting Vollzeit

Become a pivotal part of a leading organization in the vehicle leasing and mobility solutions sector

Our client, a prominent player with over three decades of expertise, stands as the largest entity globally in this domain. By the end of the previous year, they had successfully leased around 1.5 million vehicles and employ more than 7500 professionals across approximately 30 nations, delivering flexible and optimal travel solutions tailored to a diverse clientele. With a strong emphasis on sustainable mobility strategies, the company fosters a vibrant atmosphere rich in opportunities for professional advancement. Contribute to shaping the future with your innovative ideas and commitment.

Key Responsibilities
  • Oversee both operational and strategic aspects of the national sales partnership for the largest key account, directly reporting to the sales management team.
  • Develop and strengthen customer partnerships within the logistics sector, focusing on establishing a successful and enduring business relationship.
  • Manage relationships with internal and external stakeholders on the customer side, including the national account and operations teams, as well as senior management.
  • Track key performance indicators to manage partner activities and ensure service level agreements are fulfilled.
  • Plan and coordinate mobility solutions and new product offerings in collaboration with relevant departments.
  • Engage closely with national and international colleagues and sales partners on a daily basis.
Qualifications
  • A degree in business administration or a related field, complemented by substantial experience in sales or customer service.
  • Proven track record in managing (international) sales partnerships or similar consulting roles.
  • Strong project management capabilities with a focus on process enhancement.
  • Highly motivated with exceptional communication skills for effective stakeholder engagement at all levels.
  • A customer-centric approach, self-driven, and accountable.
  • Analytical and problem-solving abilities with a dedication to ongoing process improvement.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Fluency in both German and English is essential.
What We Offer
  • A global corporate environment.
  • Generous vacation entitlements plus additional Family & Friends days.
  • Support for community initiatives.
  • Employee benefits, including pension schemes, health programs, and family services.
  • Discounts on leasing, insurance, and various perks.
  • Opportunities for continuous learning and career progression.
  • Comprehensive onboarding for relevant topics.
  • Collaborative team culture and company events.
  • Flexible working arrangements, including remote work options.
  • An agile, respectful, and open organizational culture.
  • A secure position in a forward-thinking industry.
  • A well-equipped cafeteria offering fresh meals.
  • Complimentary breakfast, coffee, tea, and beverages.

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