Senior ServiceNow Implementation Specialist
Vor 4 Tagen
Job Summary
We are seeking a highly skilled Senior ServiceNow Consultant to join our team at Expert Resource. As a Senior Consultant, you will play a crucial role in advising our clients on ITIL process environments and implementing innovative solutions.
Key Responsibilities
- Advise clients on ITIL process environments and all ServiceNow modules.
- Analyse customer requirements and conduct process evaluations.
- Create applications and interfaces for ITSM and ESM tools.
- Independently plan and implement IT service management projects.
- Lead and coordinate small project teams.
- Conduct meetings, workshops, and presentations in German and English.
Requirements
- A relevant degree or equivalent experience.
- Experience as a consultant in IT solutions for Enterprise Service Management and ITSM (preferred).
- Strong workshop and presentation skills.
- Knowledge of agile project management.
- Fluency in German and English (minimum B2).
- Excellent communication skills and a passion for working with people.
- Willingness to travel for projects.
- A collaborative and flexible approach.
- A confident and professional demeanour.
What We Offer
- Competitive salary and benefits package.
- 100% remote work option.
- Opportunities for professional growth and development.
- A dynamic and collaborative work environment.
- The chance to work on exciting projects with a global impact.
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