Senior ServiceNow Implementation Specialist

Vor 4 Tagen


Berlin, Berlin, Deutschland Expert Resource Vollzeit

Job Summary

We are seeking a highly skilled Senior ServiceNow Consultant to join our team at Expert Resource. As a Senior Consultant, you will play a crucial role in advising our clients on ITIL process environments and implementing innovative solutions.

Key Responsibilities

  • Advise clients on ITIL process environments and all ServiceNow modules.
  • Analyse customer requirements and conduct process evaluations.
  • Create applications and interfaces for ITSM and ESM tools.
  • Independently plan and implement IT service management projects.
  • Lead and coordinate small project teams.
  • Conduct meetings, workshops, and presentations in German and English.

Requirements

  • A relevant degree or equivalent experience.
  • Experience as a consultant in IT solutions for Enterprise Service Management and ITSM (preferred).
  • Strong workshop and presentation skills.
  • Knowledge of agile project management.
  • Fluency in German and English (minimum B2).
  • Excellent communication skills and a passion for working with people.
  • Willingness to travel for projects.
  • A collaborative and flexible approach.
  • A confident and professional demeanour.

What We Offer

  • Competitive salary and benefits package.
  • 100% remote work option.
  • Opportunities for professional growth and development.
  • A dynamic and collaborative work environment.
  • The chance to work on exciting projects with a global impact.


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