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Customer Support Technician

vor 2 Monaten


Hamburg, Hamburg, Deutschland ATEXIS Vollzeit

A leading engineering services company, ATEXIS, is seeking a skilled Technical Support Engineer to join its team. As a 100% owned subsidiary of ALTEN group, ATEXIS specializes in providing top-notch Customer Support & Services to optimize the availability of complex systems and reduce maintenance costs and time.

With a global presence and over 1000 collaborators worldwide, ATEXIS supports major industry players across various sectors, including Aerospace, Railway, Naval, Defense, and Energy.

We are looking for a highly motivated and experienced Technical Support Engineer to provide on-site technical support at customer premises. As a liaison between the customer and internal teams, you will play a crucial role in ensuring seamless communication and resolving technical issues.

Key Responsibilities:

  • Troubleshoot and configure software and hardware in complex networking environments
  • Act as a liaison between customers and internal teams to resolve technical issues
  • Provide on-site technical support at customer premises

Requirements:

  • Aeronautical Engineering background
  • At least 5+ years of technical support experience
  • Permanent position
  • Ability to work in an international environment

As a Technical Support Engineer at ATEXIS, you will have the opportunity to work on a wide range of projects and develop your career to the fullest. With a strong focus on internal development and growth, we offer a dynamic and challenging work environment that will help you achieve your professional goals.