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Customer Service Representative
vor 2 Monaten
Job Title: Customer Service Representative at ECE
About the Role:
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at ECE. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Customer Interaction: Respond to customer inquiries and provide timely and effective solutions to their concerns.
- Product Knowledge: Develop and maintain a strong understanding of our products and services to provide accurate and informed responses to customer inquiries.
- Communication Skills: Possess excellent communication and interpersonal skills to effectively interact with customers, colleagues, and management.
- Problem-Solving: Utilize strong problem-solving skills to resolve customer complaints and concerns in a professional and courteous manner.
Requirements:
- Experience: Previous experience in a customer-facing role, preferably in a retail or customer service environment.
- Skills: Excellent communication and interpersonal skills, strong problem-solving skills, and the ability to work in a fast-paced environment.
- Education: High school diploma or equivalent required.
Benefits:
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and professional development.
- Supportive Team: A supportive and collaborative team environment.