Head of Quality Assurance

Vor 2 Tagen

Stuttgart, Baden-Württemberg, Deutschland Global Standard gGmbH Vollzeit
Strategic Leadership and Decision-Making

As a key member of the Global Standard gGmbH team, you will be responsible for setting the strategic direction of the Quality Assurance unit, aligning with the organization's overall goals. This involves making high-level decisions, prioritizing tasks, and ensuring that the unit's activities contribute to the broader objectives of the company.

Team Management and Development

You will manage and develop team members within the Quality Assurance unit, fostering a positive work environment, and ensuring that staff are motivated, skilled, and working effectively. This includes overseeing performance, facilitating professional development, and allocating resources efficiently within the unit.

Change Management

You will play a critical role in managing change within the Quality Assurance unit, whether it involves implementing new processes, technologies, or organizational shifts. Your responsibilities will include ensuring that changes are smoothly integrated, and that the team adapts effectively while maintaining productivity and morale.

Continuous Development of Quality Assurance Programme

You will lead the ongoing development and enhancement of the global quality assurance programmes for our standards, including GOTS, ensuring they meet and exceed industry standards. This involves coordinating closely with GOTS Approved Certification Bodies (CBs) and Accreditation Bodies (ABs) to maintain and improve quality assurance processes.

Implementation and Interpretation of Standards

You will implement and interpret our standard requirements across all levels of the certification process, ensuring that Certification Bodies (CBs) and Accreditation Bodies (ABs) have a clear understanding and are able to consistently apply these standards in their operations.

Complaint Management & Integrity

You will address and resolve complaints related to quality assurance and the interpretation of standards, working closely with relevant stakeholders to ensure issues are promptly and effectively resolved. You will also coordinate investigative work with the Integrity subunit.

Random Quality Checks

You will organize and implement random quality checks on certified goods and inputs, ensuring that certified products consistently meet the required standards.

Training Coordination

You will organize and conduct training sessions for CBs and ABs with a strong focus on quality assurance and the correct interpretation of our standards, ensuring all parties are well-equipped to uphold and accurately implement standard requirements.

Stakeholder Liaison

You will serve as the primary liaison between Global Standard gGmbH and CBs and ABs concerning all quality assurance matters, fostering strong and collaborative relationships.

Data Collection and Analysis

You will collect, analyze, and interpret data from CBs to monitor and ensure the quality of their operations. You will use data-driven insights to inform and refine quality assurance strategies.

Surveys Design and Implementation

You will assist in the design and conduct surveys for Certified Entities and Certification Bodies to assess the effectiveness of the quality assurance programme and the implementation of GOTS standards, identifying areas for improvement.

Industry Conformance

You will assist in ensuring that our Standards conform with industry quality and impact frameworks, staying abreast of the latest developments in standards and quality assurance practices.

Audit Observation

You will occasionally witness and observe Accreditation Body (AB) surveillance audits and CB audits of Certified Entities to ensure compliance with our standards and protocols.

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