Order Fulfillment Coordinator

vor 4 Wochen

Frankfurt am Main, Hessen, Deutschland CMG Hiring Vollzeit

CMG Hiring is on the lookout for a motivated and detail-focused individual to become part of our team as an Order Fulfillment Coordinator. In this position, you will be tasked with the precise and efficient processing of customer orders, ensuring a smooth and timely fulfillment experience. The ideal candidate excels in a dynamic environment, possesses outstanding organizational abilities, and showcases remarkable attention to detail.

Key Responsibilities

  • Accurately process and fulfill customer orders in a timely manner.
  • Handle and prioritize a substantial volume of incoming orders.
  • Confirm customer details and address any inconsistencies.
  • Engage with customers regarding their order status, shipping information, and any potential delays.
  • Work closely with warehouse and shipping teams to guarantee correct packing and dispatch of orders.
  • Create and maintain precise records of customer orders, including tracking numbers and shipping documentation.
  • Oversee inventory levels and collaborate with the Purchasing Department to ensure stock replenishment as necessary.

Qualifications

  • High school diploma or equivalent is required.
  • A minimum of 2 years of experience in order processing or a related field.
  • Proficient in order management software and Microsoft Office Suite.
  • Exceptional attention to detail and accuracy.
  • Strong organizational and time management capabilities.
  • Effective written and verbal communication skills.
  • Able to work independently as well as part of a team.
  • Robust problem-solving skills and adaptability to changing priorities.
  • Familiarity with inventory management practices is advantageous.
  • Knowledge of shipping and logistics processes.
  • Capable of managing a high volume of orders while maintaining a positive demeanor.
  • Willingness to work occasional evenings and weekends during peak periods.
  • Demonstrated dedication to delivering excellent customer service.
  • Strong work ethic and readiness to take on additional responsibilities as required.

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