Aktuelle Jobs im Zusammenhang mit Retail Training Specialist for DACH Region - Munich, Bayern - BV Germany GmbH


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Retail Training Specialist for DACH Region

vor 3 Monaten


Munich, Bayern, Deutschland BV Germany GmbH Vollzeit

Position Overview

We are in search of a Retail Training Specialist for our DACH (Germany, Austria, Switzerland) region, based in Munich, who will report directly to the Training Manager for Northern Europe.

Key Responsibilities

As a Retail Training Specialist for the DACH region, you will be instrumental in enhancing the capabilities of our Retail Teams across Germany, Austria, and Switzerland. This role involves collaborating closely with store management to ensure that all teams are equipped to provide the Bottega Veneta client experience at the highest level.

Training Delivery

  • Execute training initiatives for Northern Europe, ensuring uniform implementation across DACH stores.
  • Assist the Retail Training Manager for Northern Europe in delivering corporate training programs that encompass product knowledge, retail skills, customer service training, and mystery shopping evaluations.
  • Facilitate comprehensive induction sessions for all new employees, both in retail and at the DACH head office.
  • Review and update training materials to ensure alignment with headquarters standards, making necessary adaptations for local markets.
  • Support the Retail Career Program for Brand Ambassadors and Styling Advisors, providing training that fosters individual growth and empowerment.
  • Conduct targeted training sessions tailored to local needs, focusing on Brand, Products, Selling Techniques, Customer Service, and CRM topics.
  • Oversee training logistics, including preparation of training materials, classroom arrangements, venue selection, and IT equipment setup.

Follow-Up Activities

  • Promote and monitor the use of our digital training platform, ensuring effective engagement with training materials.
  • Develop follow-up tools for participants and conduct on-the-job assessments, regularly collecting feedback.
  • Mentor retail management in providing constructive training feedback and implementing necessary actions.
  • Conduct regular visits to stores to assess training needs, identify quick wins, and share best practices.
  • Maintain and update training databases, including attendance records, participant details, training dates, and evaluations.
  • Prepare training-related reports for key stakeholders.

Training Needs Assessment

  • Collaborate with the Retail Training Manager for Northern Europe, along with local HR and Retail Managers, to identify the training needs of retail teams.
  • Develop the annual training schedule on a monthly basis, informed by field visits and in-depth discussions with team members.
  • Proactively analyze the training needs of local markets and create a tailored training plan, ensuring effective program localization and execution.

Candidate Profile

  • 3 to 5 years of training experience, preferably within the retail sector or a consultancy, with a focus on facilitation and content development.
  • A dynamic, adaptable, and passionate individual.
  • Exceptional communication and organizational skills.
  • Strong time management abilities, capable of working independently.
  • A proactive team player with a problem-solving mindset.
  • Fluent in both German and English.
  • Proficient in MS Office and e-learning platforms.
  • Willingness to travel and spend up to 80% of time in stores.

Why Join Us

This is an exciting opportunity to be part of the Kering journey and contribute to the growth of our business within a global Luxury Group that offers numerous opportunities for learning and development. We prioritize talent development as a key managerial principle and are dedicated to fostering internal mobility. Our shared vision encourages leadership skills and supports every employee in reaching their full potential in a stimulating and rewarding work environment.

Kering is committed to building a diverse workforce. We believe that diversity in all its forms – including gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches our workplace. It allows individuals to express their talents both individually and collectively, enhancing our adaptability in a changing world. As an Equal Opportunity Employer, we welcome applications from all qualified candidates, regardless of their background.

Job Type

Regular

Schedule

Full time

Organization

BV Germany GmbH