Retail Training Specialist

vor 2 Monaten

Munich, Bayern, Deutschland BV Germany GmbH Vollzeit

About the Role

We are seeking a highly skilled Retail Training Specialist to join our team at BV Germany GmbH. As a Retail Training Specialist, you will play a pivotal role in supporting the Retail Teams for Germany, Austria, and Switzerland.

Key Responsibilities

  • Implement Northern Europe training initiatives ensuring consistent execution in DACH stores.
  • Support Retail Training Manager Northern Europe to deploy corporate training courses and modules covering product, retail skill and customer service training, as well as mystery shopping monitoring.
  • Conduct timely induction sessions for all new hires (retail and DACH head office).
  • Review and manage all training materials to make sure it aligns with HQ standard and adapt, if necessary, to local markets.
  • Support the Retail Career Program for Brand Ambassadors and Styling Advisors, delivering training to ensure the individuals' development and empowerment.
  • Deliver focused training sessions for the store based on local needs (with focus on Brand, Products, Selling, Customer Service & CRM topics).
  • Manage training logistics (training material interpretation & preparation, classroom settings, venue rental, IT equipment).

Follow-up and Evaluation

  • Promote and follow-up on digital training platform, monitor the usage of training material.
  • Develop follow-up tools for the participants and on-the-job check, regularly gathering feedback.
  • Support and coach retail management in delivering constructive training feedback and actions.
  • Conduct regular store visits to understand training needs, address quick wins and share best practices.
  • Consolidate and update training databases (attendance, participant name, training dates, programs, records, evaluations etc.).
  • Conduct training related reports to key stakeholders.

Training Needs Analysis

  • Work with Retail Training Manager Northern Europe and local HR and Retail Managers to understand and identify the retail teams' training needs.
  • Complete the annual training schedule monthly according to field visits and in-depth observation and discussions with the teams.
  • Proactively and regularly analyses the local markets' training needs and work out the training plan and localization on the training programs and execution.

Requirements

  • 3 to 5 years training experience preferably in the retail industry or consultancy company with exposure in facilitation and content development.
  • Inspiring, adaptable, energetic, and passionate.
  • Excellent communication and organization skills.
  • Strong time and task management skills, able to work independently.
  • Proactive team player, with a problem-solving attitude.
  • Fluent in German and English.
  • Proficient in MS Office functionalities & e-learning platform.
  • Up to 80% in Store / travel required.

About Us

BV Germany GmbH is a leading luxury goods company that offers endless possibilities to learn and grow. We are committed to fostering internal mobility and promoting leadership skills. Our common vision is to create a stimulating and fulfilling workplace environment that values diversity and inclusion.

Why Work with Us

We are committed to building a diverse workforce and welcome applications from all qualified candidates, regardless of their background. As an Equal Opportunity Employer, we believe that diversity in all its forms enriches the workplace and helps us adapt to a changing world.

  • Retail Training Specialist

    vor 2 Monaten

    Munich, Bayern, Deutschland BV Germany GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Retail Training Specialist to join our team at BV Germany GmbH. As a Retail Training Specialist, you will play a pivotal role in supporting the Retail Teams for Germany, Austria, and Switzerland.Key ResponsibilitiesImplement Northern Europe training initiatives ensuring consistent execution in DACH stores.Support...

  • Retail Training Specialist

    vor 2 Monaten

    Munich, Bayern, Deutschland BV Germany GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Retail Training Specialist to join our team at BV Germany GmbH. As a Retail Training Specialist, you will play a pivotal role in supporting the Retail Teams for Germany, Austria, and Switzerland.Key ResponsibilitiesImplement Northern Europe training initiatives ensuring consistent execution in DACH stores.Support...

  • Retail Training Specialist DACH

    vor 2 Monaten

    Munich, Bayern, Deutschland BV Germany GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Retail Trainer to join our team in Munich, Germany. As a Retail Trainer, you will play a key role in supporting our Retail Teams in Germany, Austria, and Switzerland, ensuring they are trained to deliver the Bottega Veneta client experience to the highest standard.Key ResponsibilitiesImplement Northern Europe...

  • Retail Training Specialist DACH

    vor 2 Monaten

    Munich, Bayern, Deutschland BV Germany GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Retail Trainer to join our team in Munich, Germany. As a Retail Trainer, you will play a key role in supporting our Retail Teams in Germany, Austria, and Switzerland, ensuring they are trained to deliver the Bottega Veneta client experience to the highest standard.Key ResponsibilitiesImplement Northern Europe...

  • Retail Specialist

    vor 4 Wochen

    Munich, Bayern, Deutschland Occhio GmbH Vollzeit

    Retail Specialist (m/w/d) bei Occhio GmbHWir suchen einen motivierten und engagierten Retail Specialist (m/w/d) für unser Team in München. Als Teil unseres dynamischen und innovativen Unternehmens wirst du die Chance haben, deine Fähigkeiten und Erfahrungen in der Licht- und Einrichtungsplanung zu nutzen.Deine Aufgaben:Unsere anspruchsvollen Kunden sicher...

  • Retail Specialist

    vor 4 Wochen

    Munich, Bayern, Deutschland Occhio GmbH Vollzeit

    Retail Specialist (m/w/d) bei Occhio GmbHWir suchen einen motivierten und engagierten Retail Specialist (m/w/d) für unser Team in München. Als Teil unseres dynamischen und innovativen Unternehmens wirst du die Chance haben, deine Fähigkeiten und Erfahrungen in der Licht- und Einrichtungsplanung zu nutzen.Deine Aufgaben:Unsere anspruchsvollen Kunden sicher...

  • Retail Specialist

    vor 3 Wochen

    Munich, Bayern, Deutschland Occhio GmbH Vollzeit

    Retail Specialist (m/w/d)Wir suchen einen motivierten und engagierten Retail Specialist (m/w/d) für unser Team in München. Als Teil unseres internationalen Unternehmens Occhio GmbH hast du die Chance, in einem innovativen und wachstumsstarken Umfeld zu arbeiten.Deine Aufgaben:Unsere anspruchsvollen Kunden sicher und kompetent im Store und bei ihnen vor Ort...

  • Retail Specialist

    vor 3 Wochen

    Munich, Bayern, Deutschland Occhio GmbH Vollzeit

    Retail Specialist (m/w/d) bei Occhio GmbHWir suchen einen motivierten und engagierten Retail Specialist (m/w/d) für unser Team in München. Als Teil unseres dynamischen und innovativen Unternehmens wirst du die Chance haben, deine Fähigkeiten und Erfahrungen in der Licht- und Einrichtungsplanung zu nutzen.Was du bei uns machst:Du berätst unsere Kunden...

  • Retail Specialist

    vor 3 Wochen

    Munich, Bayern, Deutschland Occhio GmbH Vollzeit

    Retail Specialist (m/w/d) bei Occhio GmbHWir suchen einen motivierten und engagierten Retail Specialist (m/w/d) für unser Team in München. Als Teil unseres dynamischen und innovativen Unternehmens wirst du die Chance haben, deine Fähigkeiten und Erfahrungen in der Licht- und Einrichtungsplanung zu nutzen.Was du bei uns machst:Du berätst unsere Kunden...

  • Retail Specialist

    vor 3 Wochen

    Munich, Bayern, Deutschland Occhio GmbH Vollzeit

    Retail Specialist (m/w/d) bei Occhio GmbHWir suchen eine kontaktfreudige und offene Persönlichkeit, die sich für unsere Marke begeistern kann und sich in unserem dynamischen Team einbringen möchte.Was du bei uns machst:Du berätst unsere anspruchsvollen Kunden sicher und kompetent im Store und bei ihnen vor Ort.Du gewinnst die Kunden mit deiner Erfahrung...

  • Retail Specialist

    vor 3 Wochen

    Munich, Bayern, Deutschland Occhio GmbH Vollzeit

    Retail Specialist (m/w/d) bei Occhio GmbHWir suchen eine kontaktfreudige und offene Persönlichkeit, die sich für unsere Marke begeistern kann und sich in unserem dynamischen Team einbringen möchte.Was du bei uns machst:Du berätst unsere anspruchsvollen Kunden sicher und kompetent im Store und bei ihnen vor Ort.Du gewinnst die Kunden mit deiner Erfahrung...

  • Retail Cashier Specialist

    vor 1 Monat

    Munich, Bayern, Deutschland REWE Vollzeit

    JOB DESCRIPTION: Retail Sales Assistant at REWEAre you enthusiastic about delivering outstanding customer service and fostering a friendly shopping environment? Become a vital part of our retail operations at REWE in Munich, where your expertise and commitment can truly shine.Key Responsibilities:Accurately manage cash transactions and ensure precise...

  • Retail Cashier Specialist

    vor 3 Monaten

    Munich, Bayern, Deutschland REWE Vollzeit

    JOB DESCRIPTION: Retail Sales Assistant at REWEAre you enthusiastic about delivering outstanding customer service and fostering a friendly shopping environment? Become a vital part of our retail operations at REWE in Munich, where your expertise and commitment can truly shine.Key Responsibilities:Accurately manage cash transactions and ensure precise...

  • Retail Cashier Specialist

    vor 3 Monaten

    Munich, Bayern, Deutschland REWE Vollzeit

    JOB DESCRIPTION: Retail Sales Assistant at REWEAre you enthusiastic about delivering outstanding customer service and fostering a friendly shopping environment? Become a vital part of our retail operations at REWE in Munich, where your expertise and commitment will have a significant impact.Key Responsibilities:Accurately manage cash transactions and ensure...

  • Retail Cashier Specialist

    vor 3 Monaten

    Munich, Bayern, Deutschland REWE Vollzeit

    JOB DESCRIPTION: Retail Sales Assistant at REWEAre you enthusiastic about delivering outstanding customer service and fostering a friendly shopping environment? Become a vital part of REWE in Munich, where your contributions and commitment can truly impact the retail experience.Key Responsibilities:Accurately manage cash transactions and ensure proper...

  • Retail Cashier Specialist

    vor 4 Wochen

    Munich, Bayern, Deutschland REWE Vollzeit

    JOB DESCRIPTION: Retail Sales Assistant at REWEAre you enthusiastic about delivering outstanding customer service and fostering a friendly shopping environment? Become a vital part of REWE in Munich, where your contributions and commitment can truly impact the retail experience.Key Responsibilities:Accurately manage cash transactions and ensure proper...

  • Retail Cashier Specialist

    vor 4 Wochen

    Munich, Bayern, Deutschland REWE Vollzeit

    JOB DESCRIPTION: Retail Sales Assistant at REWEAre you enthusiastic about delivering outstanding customer service and fostering a friendly shopping environment? Become a vital part of our retail operations at REWE in Munich, where your expertise and commitment will have a significant impact.Key Responsibilities:Accurately manage cash transactions and ensure...

  • Technical Training Specialist

    vor 2 Monaten

    Munich, Bayern, Deutschland Contemporary Amperex Technology Co., Limited Vollzeit

    Unlock Your Potential with CATLAs a global leader in EV battery and energy storage solutions, Contemporary Amperex Technology Co., Limited invites you to join our team of innovators and experts.About the RoleWe are seeking a highly skilled Technical Training Specialist to join our team. In this role, you will be responsible for:Key ResponsibilitiesDesign and...

  • Technical Training Specialist

    vor 2 Monaten

    Munich, Bayern, Deutschland Contemporary Amperex Technology Co., Limited Vollzeit

    Unlock Your Potential with CATLAs a global leader in EV battery and energy storage solutions, Contemporary Amperex Technology Co., Limited invites you to join our team of innovators and experts.About the RoleWe are seeking a highly skilled Technical Training Specialist to join our team. In this role, you will be responsible for:Key ResponsibilitiesDesign and...

  • Retail Sales Specialist

    vor 2 Monaten

    Munich, Bayern, Deutschland REWE Vollzeit

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our Bakery team at REWE. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth in our bakery department.Key ResponsibilitiesProvide expert advice and guidance to customers on our bakery productsDevelop and...