Salesforce CRM Project Coordinator

vor 4 Wochen

Augsburg, Bayern, Deutschland Hosokawa Alpine Vollzeit

Company Overview:

Hosokawa Alpine is a globally recognized leader in the production of high-quality, durable machinery and equipment. With a legacy spanning over 125 years, we excel in mechanical processing technology and film extrusion, standing shoulder to shoulder with other elite companies in the industry. Our expertise allows us to deliver the most efficient solutions across various sectors, including pharmaceuticals, chemicals, minerals, food, and recycling.

Your Responsibilities:

  • Act as the Product Owner for Salesforce, overseeing its operations, providing user support, and facilitating training sessions.
  • Lead and moderate regular meetings with key users to gather insights and feedback.
  • Collect and assess change requests, translating them into actionable items for the IT department, as well as testing and approving modifications.
  • Enhance user acceptance of the CRM system and promote its increased utilization.
  • Drive system integration by establishing and refining seamless processes across various systems.
  • Manage projects or collaborate within project teams focused on sales processes and calculations.
  • Introduce new modules and processes to improve system functionality.

Your Qualifications:

  • Completed commercial training (e.g., industrial clerk) or relevant academic studies (e.g., business administration).
  • Proficient in CRM systems, with a preference for Salesforce experience.
  • Competent in using other software applications such as MS Office and ERP systems (e.g., PSI Penta); familiarity with Leegoo is a plus.
  • Strong organizational and process planning abilities.
  • Excellent teamwork and communication skills.

What We Offer:

  • Competitive compensation aligned with the collective agreement of the Bavarian metal and electrical industry.
  • A supportive work environment that fosters open communication.
  • A modern cafeteria with employer subsidies.
  • Flexible working hours to accommodate personal needs.
  • Generous remote work opportunities.
  • Resources for personal development at our Alpine Campus.
  • A company pension scheme with subsidized retirement benefits.
  • Convenient parking and excellent public transport connections.
  • Access to corporate benefits.

We look forward to receiving your application.

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