Customer Service Representative
Vor 2 Tagen
About Us
At METRO/MAKRO, we are passionate about delivering exceptional customer experiences. Our customers in the food service industry are our driving force. We strive to provide them with the best possible support, leveraging our expertise and empathy. Our diverse teams are the key to our success, and we take pride in their high level of engagement. They contribute significantly to METRO's success every day.
Job Description
We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers at the checkout. Your responsibility will be to ensure a smooth and efficient checkout process.
Key Responsibilities:
- Customer Service: Provide excellent customer service by being friendly, approachable, and responsive to customer needs.
- Cash Handling: Accurately scan and process customer transactions.
- End-of-Day Procedures: Perform end-of-day cash handling procedures, including counting and reconciling cash and credit card transactions.
Requirements:
- Education: A completed commercial education or equivalent is preferred.
- Experience: Previous experience as a cashier, retail salesperson, or in a similar role is beneficial.
- Customer Orientation: Enjoy interacting with customers and provide excellent customer service.
- Availability: Willingness to work in a two-shift system.
Additional Information:
- Fair working conditions as a tariff-bound company.
- 30 days of annual leave.
- Weihnachts- and Urlaubsgeld sowie tarifliche Zuschläge.
- Planable working hours in a 5-day week.
- Attractive opportunities for occupational pension provision, including employer contributions.
- Employee discounts in our METRO markets and other benefits in our Corporate Benefits network.
- Free provision of coffee and water, as well as discounted meal options.
- Good career opportunities through an individual training program.
- Regular feedback discussions in a respectful working environment.
- Free parking with charging facilities for e-mobility.
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