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Customer Service Representative

vor 2 Monaten


Magdeburg, Sachsen-Anhalt, Deutschland Sconto SB Der Möbelmarkt GmbH Vollzeit
Job Description:

We are seeking a highly motivated and organized individual to join our team at Sconto SB Der Möbelmarkt GmbH as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving complaints in a timely and professional manner, and ensuring that all customer interactions are handled with a high level of courtesy and respect.

Key Responsibilities:
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet customer needs.
  • Complaint Processing: Investigate and resolve customer complaints in a fair and timely manner.
  • Order Management: Process customer orders, manage inventory, and ensure accurate and efficient order fulfillment.
  • Financial Transactions: Handle cash transactions, process payments, and maintain accurate financial records.
Requirements:
  • Commercial Qualification: Possess a commercial vocational qualification or equivalent.
  • Administrative Experience: Preferably with professional experience in cash desk or administration.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Technical Skills: Proficient in PC skills, including Lotus Notes, Word, and Excel.
  • Teamwork: Ability to work collaboratively as part of a team, with a strong focus on customer satisfaction.
What We Offer:
  • Competitive Compensation: Performance-based compensation package.
  • Collaborative Work Environment: Motivated and dedicated team with a positive and supportive work atmosphere.
  • Job Security: Secure job position with opportunities for growth and development.
  • Employee Benefits: Attractive employee discount and participation in further training and seminars.

If you are a motivated and organized individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.