Customer Service Representative

Vor 5 Tagen

Berlin, Berlin, Deutschland HRS Germany GmbH Vollzeit
About HRS Germany GmbH

We are a leading company in the customer service and outsourcing industry, dedicated to delivering exceptional experiences for our clients and their customers.

Job Responsibilities

As a key member of our team, you will be responsible for:

  • Representing our company and clients with professionalism and excellence, providing top-notch customer service via various channels;
  • Handling inbound voice sales orders, customer service inquiries, and billing-related tasks with accuracy and efficiency;
  • Ensuring exceptional customer satisfaction by focusing on clients' needs and offering tailored solutions.
Requirements

To succeed in this role, you will need:

  • Fluency in Dutch language and a professional level of English;
  • Comprehensive training will be provided, making this role accessible to candidates with varying levels of experience;
  • A positive attitude, attention to detail, and exceptional interpersonal and communication skills;
  • An outgoing, professional manner with an infectious energy that inspires confidence in clients.
Benefits

We offer a competitive package, including:

  • A very good base salary;
  • Attendance bonus and personal performance-related bonus;
  • Additional language bonus;
  • World-class training and development opportunities;
  • A great work environment and inclusive culture.

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