Automotive Complaint Management Specialist

vor 1 Woche

Munich, Bayern, Deutschland Infineon Technologies Vollzeit

Are you interested in technical problem-solving in the automotive industry? Would you like to combine your current studies with a varied job in an innovative company? Then this working student position could be just right for you.

As an Automotive Complaint Management Specialist, you will support complaint management as well as problem verification and create technical reports for our customers. You will be in regular contact with our international locations.

Key Responsibilities:

  • Complaint Management: You are responsible for processing the incoming customer complaints for products and customers in the automotive industry.
  • Data Management: You register and document customer returns in a database.
  • Problem Verification: You contribute to the problem verification with the help of optical microscopes and definition of next steps.
  • International Coordination: You coordinate and communicate with our different sites worldwide.
  • Study Field: You are currently studying Electrical Engineering, Physics, Material Science, Microsystems Technology or similar.
  • Skills: You can familiarize yourself with different topics.
  • Intercultural Competence: You show intercultural competence to successfully communicate with colleagues around the globe.
  • Language Skills: You have excellent English language skills and basic German language skills.

Requirements:

  • Working Part-time: The focus is on studies. Therefore, working student is possible during the lecture period with a maximum of 20 hours per week.
  • Proper Students: You must be enrolled, and the examination results or modules of your studies must not have been completed yet, so that you can still work in our team for at least 6 months. You must also not be in a semester of leave.
  • Location: You should live close to the site. It is important for us to work with you on site and to integrate you into the team.

Benefits:

  • Coaching and Mentoring: You will have the opportunity to work with experienced colleagues and receive coaching and mentoring.
  • Training and Development: We offer a wide range of training offers and planning of career development.
  • International Assignments: You will have the opportunity to work on international projects and assignments.
  • Career Paths: We offer different career paths, including Project Management, Technical Ladder, Management & Individual Contributor.
  • Flexible Working Conditions: We offer flexible working conditions, including home office options.
  • Part-time Work: Part-time work is possible, including during parental leave.
  • Sabbatical: You will have the opportunity to take a sabbatical.
  • On-site Facilities: We offer on-site facilities, including a creche and kindergarden, holiday child care, on-site social counselling and works doctor, health promotion programs, on-site gym, jogging paths, beachvolleyball, tennis & soccer court, on-site canteen, private insurance offers, wage payment in case of sick leave, corporate pension benefits, flexible transition into retirement, performance bonus, reduced price for public transport and very own S-Bahn station.
  • Remote Work: You will have the possibility to work remotely from abroad (EU).

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