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Automotive Complaint Management Intern

vor 3 Monaten

Munich, Bayern, Deutschland Infineon Technologies Vollzeit
Role Overview

As a Working Student in Automotive Complaint Management, you will play a crucial role in addressing customer feedback within the automotive sector. Your responsibilities will include:

  • Customer Engagement: You will handle incoming customer feedback regarding automotive products, ensuring a thorough understanding of their concerns.
  • Documentation Accuracy: You will be tasked with recording and maintaining customer return data in our database.
  • Issue Analysis: You will assist in verifying problems using tools such as optical microscopes and determining appropriate next steps.
  • International Collaboration: You will coordinate with various global teams to ensure effective communication and resolution of issues.
  • Academic Background: You should be pursuing a degree in Electrical Engineering, Physics, Material Science, Microsystems Technology, or a related field.
  • Flexibility: You should be open to learning about diverse topics within the automotive industry.
  • Cultural Awareness: You will demonstrate the ability to communicate effectively with colleagues from different cultural backgrounds.
  • Language Proficiency: Proficiency in English is essential, with basic knowledge of German being advantageous.
Application Requirements

Please ensure your application includes the following documents:

  • Curriculum Vitae in English
  • University enrollment certificate
  • Recent academic transcript (not older than 6 months)
  • High school diploma
Important Considerations
  • Part-Time Commitment: This position is designed to accommodate your studies, allowing for a maximum of 20 hours of work per week during the academic term.
  • Student Eligibility: You must be actively enrolled and not on academic leave, enabling you to work with us for a minimum of 6 months.
  • Proximity to Workplace: Regular on-site presence is essential for effective integration into the team.
What We Offer

At Infineon, we provide a supportive environment that includes:

  • Coaching and mentoring opportunities
  • A variety of training programs and career development planning
  • International project assignments
  • Diverse career paths in project management, technical roles, and individual contributions
  • Flexible working arrangements
  • Options for remote work
  • Part-time working possibilities
  • Sabbatical opportunities
  • Childcare facilities with extended hours
  • On-site health and wellness programs
  • Access to fitness facilities and recreational activities
  • On-site dining options
  • Private insurance plans
  • Paid sick leave
  • Retirement benefits
  • Performance bonuses
  • Discounted public transport tickets
  • Accessibility features for all employees

Join us in our mission to drive innovation and sustainability in the automotive industry.