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Client Support Representative

vor 3 Monaten


Essen, Nordrhein-Westfalen, Deutschland Machineseeker Group GmbH Vollzeit

Join a prominent European network for pre-owned machinery and commercial vehicles

Machineseeker Group GmbH is seeking a Customer Service Specialist to enhance their team. As a member of a successful organization that has been thriving since 1999, you will be instrumental in providing exceptional support to international clients and ensuring superior service delivery.

Key Responsibilities
  • Develop expertise in Maschinensucher and assist new clientele
  • Deliver outstanding customer service to existing customers across Europe
  • Validate and maintain customer information
  • Establish new records in accordance with internal protocols
  • Ensure adherence to quality standards for user accounts
  • Assist clients in managing their company information
Qualifications
  • Degree in Economics, Humanities, Languages, or a related field
  • Prior experience in service, sales, or quality assurance is advantageous
  • Proficiency in German and English is essential; additional languages such as Dutch, Polish, French, Turkish, Italian, Spanish, or Portuguese are beneficial
  • Excellent communication skills and proficiency in Microsoft Office applications
What We Offer
  • Attractive salary package
  • Close collaboration with the COO
  • Stable and permanent position with a leading European market player
  • Opportunities for professional growth and increased responsibilities
  • Modern office setting with various amenities
  • Flexible working hours and a welcoming work environment
  • Access to fitness facilities and personal training
  • Complimentary beverages and meals
  • Regular team-building events and celebrations

Are you ready to become part of our team?

We look forward to receiving your application.