Aktuelle Jobs im Zusammenhang mit Senior Payroll Customer Success Manager - Berlin, Berlin - Remote
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Senior Payroll Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Remote VollzeitJob Title: Senior Payroll Customer Success ManagerWe are seeking a highly skilled Senior Payroll Customer Success Manager to join our team at Remote. As a key member of our Customer Success team, you will be responsible for building and maintaining strong relationships with our payroll customers, ensuring their success and satisfaction with our Global...
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Senior Payroll Customer Success Manager
vor 1 Monat
Berlin, Berlin, Deutschland Remote VollzeitJob Title: Senior Payroll Customer Success ManagerWe are seeking a highly skilled Senior Payroll Customer Success Manager to join our team at Remote. As a key member of our Customer Success team, you will be responsible for building and maintaining strong relationships with our payroll customers, ensuring their success and satisfaction with our Global...
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Senior Payroll Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Remote VollzeitJob Title: Senior Payroll Customer Success ManagerWe are seeking a highly skilled Senior Payroll Customer Success Manager to join our team at Remote. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key...
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Senior Payroll Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Remote VollzeitJob Title: Senior Payroll Customer Success ManagerWe are seeking a highly skilled Senior Payroll Customer Success Manager to join our team at Remote. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key...
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Senior Payroll Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Remote VollzeitJob Title: Senior Payroll Customer Success ManagerWe are seeking a highly skilled Senior Payroll Customer Success Manager to join our team at Remote. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key...
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Senior Payroll Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Remote VollzeitJob Title: Senior Payroll Customer Success ManagerWe are seeking a highly skilled Senior Payroll Customer Success Manager to join our team at Remote. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key...
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Senior Payroll Customer Success Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Remote VollzeitJob OverviewAs a Senior Payroll Customer Success Manager at Remote, you will be responsible for building and growing long-term relationships with our payroll customers. You will act as their trusted advisor and advocate, providing expert guidance and support to ensure their success with our payroll product and services.Key ResponsibilitiesDevelop deep...
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Senior Payroll Customer Success Manager
vor 1 Woche
Berlin, Berlin, Deutschland Remote VollzeitAbout the RoleWe are seeking a highly skilled Payroll Customer Success Manager to join our team at Remote. As a Payroll Customer Success Manager, you will be responsible for building and growing long-term relationships with our payroll customers, ensuring their success and satisfaction with our Global Payroll product(s).Key ResponsibilitiesDevelop a deep...
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Senior Payroll Customer Success Strategist
Vor 7 Tagen
Berlin, Berlin, Deutschland Remote VollzeitCustomer Success in the Global Payroll SpaceWe are seeking a seasoned Payroll Customer Success Manager to join our team at Remote. As a key member of our Customer Success team, you will be responsible for building and growing strong relationships with our payroll customers, ensuring their success and satisfaction with our Global Payroll (PAY)...
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Senior Payroll Customer Success Manager
vor 1 Woche
Berlin, Berlin, Deutschland Remote VollzeitAbout the RoleWe are seeking a highly skilled and experienced Payroll Customer Success Manager to join our team at Remote. As a key member of our Customer Success team, you will be responsible for building and maintaining strong relationships with our payroll customers, ensuring their success and satisfaction with our products and services.Key...
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Senior Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Semrush VollzeitJob Title: Senior Customer Success ManagerWe are seeking a highly skilled Senior Customer Success Manager to join our team at Semrush. As a Senior Customer Success Manager, you will be responsible for ensuring the success of our Enterprise customers by providing them with exceptional support, guidance, and expertise.Key Responsibilities:Act as a trusted...
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Senior Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Semrush VollzeitJob Title: Senior Customer Success ManagerWe are seeking a highly skilled Senior Customer Success Manager to join our team at Semrush. As a Senior Customer Success Manager, you will be responsible for ensuring the success of our Enterprise customers by providing them with exceptional support, guidance, and expertise.Key Responsibilities:Act as a trusted...
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Senior Enterprise Customer Success Manager
vor 1 Woche
Berlin, Berlin, Deutschland machtfit GmbH VollzeitBeschreibung der RolleWir suchen eine erfahrene Key Account Manager/ Senior Customer Success Manager, die unsere Enterprise Kunden bei der Entwicklung ihrer Gesundheitsstrategien unterstützt.AufgabenBetreuung und Entwicklung von Top-Enterprise-KundenIdentifizierung von Kundenbedürfnissen und Entwicklung passender LösungenSicherstellung einer optimalen...
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Senior Customer Success Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Epidemic Sound VollzeitAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Epidemic Sound. As a Senior Customer Success Manager, you will be responsible for developing and maintaining strong relationships with our enterprise clients, ensuring their success and growth with our soundtracking solutions.Key ResponsibilitiesDevelop and...
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Senior Customer Success Manager
vor 1 Monat
Berlin, Berlin, Deutschland Michael Page VollzeitJob DescriptionWe are seeking a highly skilled Senior Customer Success Manager to join our team in Germany. As a Senior Customer Success Manager, you will be responsible for steering and shaping the presales and sales process across our entire portfolio.Key Responsibilities:Proactive development of the existing customer base with high-quality portfolio...
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Senior Customer Success Manager
vor 1 Monat
Berlin, Berlin, Deutschland Michael Page VollzeitJob DescriptionWe are seeking a highly skilled Senior Customer Success Manager to join our team in Germany. As a Senior Customer Success Manager, you will be responsible for steering and shaping the presales and sales process across our entire portfolio.Key Responsibilities:Proactive development of the existing customer base with high-quality portfolio...
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Senior Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Semrush VollzeitJob Title: Senior Customer Success ManagerWe are seeking a highly skilled Senior Customer Success Manager to join our team at Semrush. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key Responsibilities:Develop and execute...
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Senior Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Semrush VollzeitJob Title: Senior Customer Success ManagerWe are seeking a highly skilled Senior Customer Success Manager to join our team at Semrush. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key Responsibilities:Develop and execute...
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Senior Project Manager
vor 1 Woche
Berlin, Berlin, Deutschland Workday GmbH (Euro) VollzeitAbout the RoleAt Workday GmbH (Euro), we're committed to empowering our customers to achieve their goals. As an Engagement Manager, you'll play a critical role in driving customer success in a fast-paced environment.You'll engage, guide, and ensure success in our customers' implementation of Workday's leading cloud enterprise software products. Your key...
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Senior Customer Success Manager
vor 1 Monat
Berlin, Berlin, Deutschland Epidemic Sound VollzeitJob Title: Senior Customer Success ManagerEpidemic Sound is seeking a highly skilled Senior Customer Success Manager to join our Enterprise Sales Organization. As a key member of our team, you will be responsible for securing mutually successful business relationships with our most strategic enterprise clients.Key Responsibilities:Develop and maintain strong...
Senior Payroll Customer Success Manager
vor 2 Monaten
We are seeking a highly skilled and experienced Payroll Customer Success Manager to join our team at Remote. As a key member of our Customer Success team, you will be responsible for building and maintaining strong relationships with our payroll customers, ensuring their success and satisfaction with our Global Payroll product(s).
Key Responsibilities- Develop a deep understanding of our Global Payroll product(s) and services, and use this knowledge to identify opportunities for growth and expansion with our customers.
- Take ownership of the entire customer journey, from onboarding to long-term relationship management, with a focus on payroll services.
- Work closely with our Payroll and Sales teams to ensure the right expectations are set for our payroll customers, and to identify opportunities for upselling and cross-selling.
- Monitor customer complaints and provide assistance to solve any concerns or problems related to our Global Payroll product(s).
- Regularly gather customer feedback and share it with our Payroll, Product, Sales, Global Operations, Finance, Legal, and Growth teams to inform product and customer experience enhancements.
- Work closely with our Payroll team to educate and train customers on key payroll information and processes to set them up for success.
- Monitor account and customer health, preventing churn, and managing escalations, particularly those related to payroll issues.
- Extensive expertise in customer-facing roles, preferably in the international Fintech/Payroll/HR tech space, ideally within payroll product and tech-focused environment.
- Solid knowledge of global payroll software and tools, with a strong understanding of global payroll systems and services.
- Experienced in leading, planning, executing, and overseeing cross-department programs, with excellent organizational abilities to drive multiple and complex projects, priorities, and to manage stakeholders simultaneously.
- Proven track record of onboarding, growing, retaining, and developing customers.
- Clear ability to identify, engage, and build strong relationships with key stakeholders across different levels of the customer organizations.
- Excellent verbal and written communication and demonstration skills, with the ability to convey complex ideas clearly, influence stakeholders, and deliver impactful presentations.
- Extensive experience presenting to customers and stakeholders about HR/Payroll-related matters.
- Excellent attention to detail, particularly in HR/Payroll compliance and regulations.
- A real passion for problem-solving and executing strategies across a wide variety of technical scenarios and customer projects.
- A competitive salary range of $45,000 USD to $126,600 USD, dependent on location, transferable or job-related skills, work experience, relevant training, business needs, and market demands.
- A comprehensive benefits package, including unlimited personal time off, quarterly company-wide day off for self-care, flexible working hours, 16 weeks paid parental leave, mental health support services, stock options, learning budget, home office budget and IT equipment, and budget for local in-person social events or co-working spaces.
- The opportunity to work asynchronously, with a focus on work-life balance and flexibility.
To be considered for this role, please submit your application, which will include a written test, interview with a recruiter, interview with a manager and peer, interview with the Director of CS, interview with the GM, Payroll, and a final offer.
