Field Quality Assurance Specialist
Vor 4 Tagen
About the Role
This is a temporary position within Amazon Europe Core, supporting the optimization of delivery station operations until a permanent solution is implemented.
Key Responsibilities
- Identify and design process improvement solutions for various customer experience initiatives
- Contribute to the optimization of delivery station operations, providing stations with sufficient knowledge and appropriate tools to improve performance
- Collaborate with the ACES and Quality team to solve complex challenges and improve Amazon's ability to deliver directly to customers through its network of 3rd party vendors
About the Team
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.
Our Goals
- Make our customers' delivery experience as smooth as possible
- Roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants
- Overcome industry-wide logistics challenges and reduce our carbon footprint
What We Offer
A supportive and people-focused team environment, with opportunities for growth and development within Amazon Europe Core.
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