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Field Service Engineer

vor 2 Monaten


Munich, Bayern, Deutschland Sungrow - EMEA Vollzeit
About the Role

We are seeking a highly skilled Field Service Engineer to join our team at Sungrow - EMEA. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers in the South-West region of Germany.

Key Responsibilities
  • Interface with customers to resolve technical issues and provide support during field visits or dispatches.
  • Take ownership of dispatched customer issues and ensure timely resolution.
  • Provide technical expertise and support for the installation, repair, maintenance, and testing of solar inverters and energy storage systems.
  • Collaborate with the Project Management team to ensure smooth commissioning and site acceptance services.
  • Follow operational procedures, processes, and practices as defined and consistently applied.
  • Ensure up-to-date documentation and work instructions for existing and coming service contracts and agreements.
Requirements
  • Education as Electrical Technician or Engineer.
  • German and English language skills at least at C1 level.
  • Willingness to work on call duty.
  • Experience with Battery Storage solutions is beneficial.
  • Experience dealing with customers in critical situations.
  • Willingness to travel.
  • Driving license is essential for the job.
About Sungrow - EMEA

Sungrow is a leading green tech company with a strong presence in the renewable energy sector. We are committed to making a positive impact on the environment and are dedicated to providing innovative solutions for a sustainable future.

What We Offer
  • Opportunities for career advancement and professional growth.
  • Bonus payment based on pre-agreed and signed KPI agreements.
  • A multinational team with a strong focus on European and trans-European exchange.
  • Technical and commercial training in our headquarters in Germany and visits to our R&D facility in China.